In this podcast episode, John Golden interviews Neil Sahota, a United Nations AI advisor and IBM master inventor, about the advancements and implications of artificial intelligence. They explore the impact of AI on industries, the emergence of AI agents, and ethical concerns such as data security and the need for transparent regulations. Neil highlights the ... »
In this episode of the Expert Insights Podcast, host John Golden speaks with leadership expert Bill Dickinson about authentic leadership and self-discovery. Dickinson emphasizes the importance of leaders knowing themselves, their strengths, and limitations, and being vulnerable while empowering others. He advocates for the necessity of empathy and emotional intelligence in leadership, and the role ... »
In this podcast episode, John Golden and Kristie Jones delve into the nuances of a career in sales. Christy, an experienced sales coach and author, emphasizes the importance of intentional career choices and self-awareness for sales professionals. They discuss the pitfalls of accidental careers in sales and the common issue of unprepared individuals being promoted ... »
In this podcast episode, John Golden interviews Frank Kyazze about the critical role of governance, risk, and compliance (GRC) in establishing digital trust and enhancing cybersecurity, privacy, and AI ethics. They explore the challenges of remote work, the necessity of employee education, and the importance of clear policies for data protection. Frank discusses the rigorous ... »
In this episode of the Expert Insight Interview, host John Golden speaks with Frank Favaro about the importance of customer experience (CX) for profitability. They explore why businesses struggle with profitability, emphasizing that differentiating through customer experience can create a unique selling advantage. Frank discusses the need for consistency at every customer touchpoint and the ... »
In this podcast episode, host John Golden and expert Tony Perzow explore the nuanced realms of negotiation, persuasion, and influence, emphasizing ethical practice and authenticity. They discuss the psychological underpinnings of persuasion, the importance of generosity, and the power of scarcity and authenticity in becoming influential. The conversation also addresses mental health, the stigma associated ... »
In this podcast episode, John Golden interviews David Brock, a sales consultant and author, about the challenges in sales for 2024. They discuss the decline in sales performance, attributing it to factors like COVID-19, burnout, economic pressures, and poor company culture. David emphasizes the importance of culture and human connection in sales, and shares his ... »
As the host of a podcast that delves into the intricacies of sales and relationship-building, I recently had the pleasure of engaging in a thought-provoking discussion with Wanda Allen, an international speaker, coach, and corporate trainer. Wanda, the author of “Follow Up Savvy” and “Follow Up Sales Strategies,” joined me from Oxford, Mississippi, to explore ... »
Digital advertising fraud has ballooned into a $140 billion crisis, and most marketers don’t realize they’re victims until it’s too late. In this episode, fraud prevention expert Rich Kahn reveals the three types of fraud draining your campaigns: sophisticated bots, malware hijacking real users, and click farms employing actual humans to bypass detection. Warning signs ... »
Your best salesperson just became your worst manager. Sound familiar? This promotion mistake costs companies millions annually. High-performing salespeople develop intuitive skills that work brilliantly—for them. But translating that success to others? That requires coaching, feedback delivery, and conflict resolution skills they’ve never needed before. Leadership expert Ashley Herd warns against this “unconscious competence” trap. ... »
Most sales teams obsess over motivation—better offers, bigger discounts, flashier pitches. But consumer psychologist Matt Sucha reveals the real problem: hidden psychological barriers. When a European bank offered free travel insurance, uptake was nearly zero. Why? Customers feared hidden charges and questioned legitimacy. Once these specific concerns were addressed, conversions soared 167%. The lesson? Stop ... »
Rebel Health Alliance founder John Goldman joins the podcast to challenge everything we accept about getting older. His personal transformation—from exhausted and declining in his 40s to thriving through data-driven care—sparked a mission to revolutionize healthcare access. The traditional system is broken. Fragmented specialists, rushed appointments, and insurance barriers leave most people settling for suboptimal ... »
Most consulting engagements end the same way: a polished deliverable, a final invoice, and clients wondering why nothing actually changed. Tim Beattie, CEO of Stellafai, calls this the fundamental flaw of traditional consulting. In this episode, Beattie reveals why output-driven contracts create misaligned incentives that hurt both consultants and clients. When you’re paid for deliverables ... »
Most entrepreneurs overcomplicate personal branding. Here’s what actually matters, according to international business mentor Katrena Friel. Start With Your Story You’re sitting on valuable insights and don’t even know it. Your challenges, solutions, and lessons learned? Someone’s searching for that exact roadmap right now. Document your journey—wins and failures both count. Combat Imposter Syndrome Practically ... »
