Podcast Sales Leadership / PodCast / Jul 26, 2020 / Posted by Don Crawley / 1380

🎧 How to Successfully Lead IT Teams

In the world of information technology where everything is about codes and programs, there has to be some space for human interaction and more importantly, collaboration. In this Expert Insight interview hosted by John Golden, Don Crawley talks about how to successfully lead IT, teams.

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About Author

Don Crawley

Award-Winning IT Customer Service Speaker and Author: Since 1997, Don Crawley had spoken worldwide to IT audiences including Starbucks, Facebook, the FBI, Connectwise, The Gap, American Superconductor, Belmont University, Weyerhaeuser, Cadence Design Systems, the Discover Card, TeamLogicIT, CompTIA, and many others.

Author's Publications on Amazon

The 5 Principles of IT Customer Service Success

by Don Crawley

"The 5 Principles of IT Customer Service" shows the reader how to live a more compassionate and empathetic life as a pathway to delivering exceptional customer service.

Buy on Amazon

The Compassionate Geek: How Engineers, IT Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer Service

by Don Crawley

"The Compassionate Geek" was written by a tech person for tech people. There are no frills, just customer service best practices, and ideas that actually work!