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Don Crawley

Award-Winning IT Customer Service Speaker and Author: Since 1997, Don Crawley had spoken worldwide to IT audiences including Starbucks, Facebook, the FBI, Connectwise, The Gap, American Superconductor, Belmont University, Weyerhaeuser, Cadence Design Systems, the Discover Card, TeamLogicIT, CompTIA, and many others.

Author's Publications on Amazon

"The 5 Principles of IT Customer Service" shows the reader how to live a more compassionate and empathetic life as a pathway to delivering exceptional customer service.
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"The Compassionate Geek" was written by a tech person for tech people. There are no frills, just customer service best practices, and ideas that actually work!
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