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Chief Customer Officer

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

Sales Management / Nov 25, 2016 / Jeanne Bliss

Author Jeanne Bliss writes the customer experience roadmap to transform your business and culture. Chapter 1: The Chief Customer Officer Role Is Clarity Chief Customer Officer 2.0 gives you a proven framework that has launched and advanced the customer experience transformation in both business-to-consumer and business-to-business companies around the world. And it will take years ... Read Post

Category Matrix Explore Winning the Battle for Sales

Winning the Battle for Sales by John Golden

Sales Management / Nov 28, 2016 / John Golden

Drawing lessons on closing deals — from the world’s greatest military victories. About Winning the Battle for Sales What does selling products and services—or the failure to do so—have to do with Napoleon’s march on Moscow, Pickett’s Charge at Gettysburg, and David’s epic battle with Goliath? According to sales expert John Golden, a lot–and not ... Read Post

5 Essential Principles for Sales Fitness

Sales Professionals / Feb 20, 2018 / Nikolaus Kimla

What does fitness mean for a salesperson? Hint: it’s not just being buff. Fitness is an interesting subject. It certainly means staying bodily fit–and the tens of thousands of gyms seen all over our cities serve as reminders of how much attention people have on toned physiques today. But it also means staying fit in ... Read Post

Snapshots
Snapshots Infographics
6 Sins of Sales: Who, What, When, Why, Where, hoW

6 Sins of Sales: Who, What, When, Why, Where, hoW

There’s probably a lot of “sins of sales,” certain things that a salesperson should not do under any circumstances. But there’s a few things in particular that make it difficult to succeed in the sales world. The infographic is based on the ebook of the same name. These sins are categorized under the 6 W’s: ... Read Post

Tools for your productivity
Tools / Sep 29, 2017 / Dan McDade
Lead to Revenue Calculator

Lead to Revenue Calculator

PointClear has developed a comprehensive Lead/Revenue Calculator that factors in metrics frequently ignored in the planning process, and addresses other shortcomings often found in these sorts of tools. This is a model you can adjust to fit your company; so multiply, add zeros, adjust percentages or make whatever other changes you feel will shed light ... Read Post

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Sales Process Automation
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