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🎧 How Abby Connect Cracked the AI Customer Service Code
PodCast / Feb 24, 2026 / Nathan Strum

How Abby Connect Cracked the AI Customer Service Code

Most companies are doing AI customer service wrong. They’re just replacing humans with chatbots and wondering why customers hate it. Nathan Strum, CEO of Abby Connect, has a different approach: let AI and humans do what they’re each good at. AI handles repetitive tasks—answering common questions, collecting information, and routing calls. Humans handle complex problems ... »

🎧 The Leadership Ladder Problem Nobody’s Talking About
PodCast / Feb 22, 2026 / Christine Sandman Stone

The Leadership Ladder Problem Nobody’s Talking About

Management has a missing step problem. For every 100 men promoted into leadership roles, only 87 women make the same climb—and even fewer people of color advance. Christine Sandman Stone calls these “broken rungs,” and they’re costing organizations their best talent. After 35 years transforming companies like Dell and McDonald’s, she knows the fix starts ... »

🎧  Automation With Heart: Why Putting People First Drives Technology Success
PodCast / Feb 20, 2026 / Don Capener

Automation With Heart: Why Putting People First Drives Technology Success

Most automation projects fail—not because of bad technology, but because of bad people strategy. Dr. Don Capener from Chang Robotics shares game-changing insights on successfully implementing AI and robotics. His approach? Put humans first, technology second. The winning formula includes involving frontline workers from day one, communicating the “why” behind changes, and treating AI as ... »

🎧  From Franchisee to Franchisor: Amrit Dhaliwal’s Home Care Revolution
PodCast / Feb 18, 2026 / Amrit Dhaliwal

From Franchisee to Franchisor: Amrit Dhaliwal’s Home Care Revolution

Amrit Dhaliwal bought into the franchise dream—turnkey business, proven system, guaranteed support. She got none of that. Her first franchise left her struggling with “entrepreneurial poverty”: owning a business but barely surviving. So she built Walfinch differently. Her home care franchise rejects half its applicants, provides real coaching, and goes fully digital in a paper-obsessed ... »

🎧 Three Pillars of Powerful Brand Stories
PodCast / Feb 16, 2026 / Anique Mautner

Three Pillars of Powerful Brand Stories

Marketing Strategy Director Anique Mautner shared her brand storytelling framework that actually connects with audiences during her appearance on the Expert Inside Interview podcast. Her three-pillar approach is deceptively simple: ensure your message is relevant to real customer needs, distinctive in ways that showcase your unique perspective, and clear enough for anyone to understand. Mautner’s ... »

🎧  Blueprint for Supplement Success in 2026
PodCast / Feb 14, 2026 / John Smiddy

Blueprint for Supplement Success in 2026

The supplement game has changed completely. John Smiddy, who’s launched over 100 products and generated $100M+ in sales, joined Sales POP! host John Golden to break down what’s actually working now. His biggest revelation? AI is transforming how people buy supplements. Consumers are completing entire purchases inside ChatGPT conversations—no Google browsing required. That means your ... »

Rihab Abouzaki on U.S. Advertising for Gulf Brands
PodCast / Feb 12, 2026 / Rihab Abouzaki

Rihab Abouzaki on U.S. Advertising for Gulf Brands

Gulf brands flooding the U.S. market with digital ads are discovering an expensive truth: those dashboard metrics are misleading. Advertising expert Rihab Abouzaki from This and That Communications reveals how bots, proxies, and click farms drain budgets while delivering zero authentic engagement. The solution? Credible channels and verified American partnerships. Streaming TV reaches 117 million ... »

🎧 Discovering Wine’s True Potential
PodCast / Feb 10, 2026 / Michael Fors

Discovering Wine’s True Potential

Most people who dislike red wine have never actually tasted it properly. Michael Fors, founder of Liquid Jazz, explains how a simple walk along the Gloucester shoreline changed everything he knew about wine aeration. Watching water cascade over rocks, Fors realized wine needs the same natural movement to reveal its best qualities. His patented decanter ... »

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John is a wonderful interviewer, exuding warmth and insight. It's clear he cares deeply about elevating the conversation about all things leadership and motivation. Amy Wong PC
I loved being a guest on the Sales POP podcast! John's easy going and insightful presence created a great conversation where we offered up content to help others Build a Vibrant Culture! Nicole Greer PC
Having been a guest on many podcasts, I put this experience among the most enjoyable and professional Eric McNulty PC
John is a gracious host and truly has a great sales mind. Ultimately selling is about people and John understands this well. He is one that sells with dignity! Harry Spaight PC
He clearly had done his prep work on my topic, and he really focused on what I said in the moment, so the conversation was as authentic and meaningful as possible Stephanie Klein PC
I had the joy of being a guest on John’s SalesPop Podcast with John on Thursday. He is a wonderful host and we had a great and relaxed discussion. Dr. Lizz Bernthal PC
Really enjoyed being interviewed by John for SalesPop Magazine. Great conversation, very professional and insightful questions. I would highly recommend him for his podcast and interviewing skills. Hiten Bhatt PC
Thoughtful and respectful, John managed to create an incredible environment to talk and share ideas. It was a rich experience to participate in this interview. Thank you, John and SalesPOP! Felipe Zamana PC
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🎧 How to Turn Cold Online Outreach into Warm Offline Conversations
PodCast / Mar 29, 2026 / Adnan Malik

Trust, Transparency & Smarter Software Decisions

In this episode of the Expert Insight Interview, host John Golden sits down with Adnan Malik, co-founder and CEO of Softwarefinder — a platform redefining how businesses find and select software by putting trust and transparency at the center of every recommendation. Adnan shares a sobering reality: 70–80% of B2B software buyers end up dissatisfied ... »

🎧 How to Turn Cold Online Outreach into Warm Offline Conversations
PodCast / Mar 26, 2026 / Steven Rosen

The 3 Things Every Sales Leader Must Get Right

Guest: Steven Rosen, MBA — Founder of STAR Results, executive sales leadership coach, and author of Focused: The Leadership Discipline That Protects Performance from Distraction When sales numbers slip, most organizations look at the reps. Steven Rosen says that’s the wrong place to look. In this condensed highlight from his SalesPOP! Expert Insight Interview with ... »

🎧 How to Turn Cold Online Outreach into Warm Offline Conversations
PodCast / Mar 22, 2026 / Steve Radford

Stop Losing New Hires: The Onboarding Secrets Nobody Teaches

You fought hard to land a great sales hire. Now what? In this episode, John Golden and Steve Radford dig into the phase that makes or breaks new sales talent: onboarding and early-stage development. Radford, a UK-based sales leader with more than two decades of experience coaching high-performing teams, shares his structured 90-day framework designed ... »

🎧 How to Turn Cold Online Outreach into Warm Offline Conversations
PodCast / Mar 21, 2026 / Jeff Coleman

The interview and guest’s expertise Google Ads

Most businesses launch Google Ads campaigns expecting a flood of leads and end up with nothing but a drained budget. In this episode of the Expert Inside Interview, John Golden sits down with Jeff Coleman, founder of Four Factor Marketing and a Google Ads strategist with more than two decades of hands-on experience, to unpack ... »

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