In this podcast episode, John Golden interviews Neil Sahota, a United Nations AI advisor and IBM master inventor, about the advancements and implications of artificial intelligence. They explore the impact of AI on industries, the emergence of AI agents, and ethical concerns such as data security and the need for transparent regulations. Neil highlights the ... »
In this episode of the Expert Insights Podcast, host John Golden speaks with leadership expert Bill Dickinson about authentic leadership and self-discovery. Dickinson emphasizes the importance of leaders knowing themselves, their strengths, and limitations, and being vulnerable while empowering others. He advocates for the necessity of empathy and emotional intelligence in leadership, and the role ... »
In this podcast episode, John Golden and Kristie Jones delve into the nuances of a career in sales. Christy, an experienced sales coach and author, emphasizes the importance of intentional career choices and self-awareness for sales professionals. They discuss the pitfalls of accidental careers in sales and the common issue of unprepared individuals being promoted ... »
In this podcast episode, John Golden interviews Frank Kyazze about the critical role of governance, risk, and compliance (GRC) in establishing digital trust and enhancing cybersecurity, privacy, and AI ethics. They explore the challenges of remote work, the necessity of employee education, and the importance of clear policies for data protection. Frank discusses the rigorous ... »
In this episode of the Expert Insight Interview, host John Golden speaks with Frank Favaro about the importance of customer experience (CX) for profitability. They explore why businesses struggle with profitability, emphasizing that differentiating through customer experience can create a unique selling advantage. Frank discusses the need for consistency at every customer touchpoint and the ... »
In this podcast episode, host John Golden and expert Tony Perzow explore the nuanced realms of negotiation, persuasion, and influence, emphasizing ethical practice and authenticity. They discuss the psychological underpinnings of persuasion, the importance of generosity, and the power of scarcity and authenticity in becoming influential. The conversation also addresses mental health, the stigma associated ... »
In this podcast episode, John Golden interviews David Brock, a sales consultant and author, about the challenges in sales for 2024. They discuss the decline in sales performance, attributing it to factors like COVID-19, burnout, economic pressures, and poor company culture. David emphasizes the importance of culture and human connection in sales, and shares his ... »
As the host of a podcast that delves into the intricacies of sales and relationship-building, I recently had the pleasure of engaging in a thought-provoking discussion with Wanda Allen, an international speaker, coach, and corporate trainer. Wanda, the author of “Follow Up Savvy” and “Follow Up Sales Strategies,” joined me from Oxford, Mississippi, to explore ... »
Are you ready to break free from fear and self-doubt? In this episode, we dive into the transformative insights from Fred Joyal’s bestselling book, Super Bold: From Underconfident to Charismatic in 90 Days. Join us as we explore how to cultivate boldness and charisma as essential skills for personal and professional success. Key Takeaways: Boldness ... »
In today’s fast-paced, people-driven workplaces, empathic leadership is emerging as a powerful approach for sustainable success. In a recent podcast episode, host John Golden interviewed Mell Balment, an expert in empathic leadership, who shared valuable insights on how highly sensitive individuals can thrive in leadership roles without burning out. Mell emphasizes the concept of energetic ... »
The biggest mistake B2B SaaS and AI companies make is competitor-based pricing. This method disconnects your price from your customer value, commoditizing your unique AI solution and eroding profitability. You Need the SVC Pricing Framework: Strategic pricing expert Dan Balcauski recommends building your strategy on the SVC Model—a systematic approach for sustained revenue growth: Segments: ... »
In an era of generic, AI-generated content, the ability to connect authentically is a non-negotiable for high-ticket sales. This episode features Caroline Onyedinma, an expert strategist who cracked the code on making stories a scalable asset without losing the human touch. Caroline introduced her signature “Choose Your Speed” method—a practical storytelling framework designed to eliminate ... »
Outbound contact centers are at a crossroads, where technological necessity meets complex legal mandates. The pressure is on sales leaders and contact center managers to adopt intelligent solutions without falling foul of evolving regulations like the TCPA (Telephone Consumer Protection Act). On this episode of the Sales POP! podcast, we go deep with Nima Hakimi, ... »
If your pipeline is full of “maybes” and stalled deals, you’re missing a crucial commitment strategy. Sales coach Andy Gole offers two high-leverage techniques to stop buyers from ghosting you and ensure every next step is real. This isn’t about pressure; it’s about clarity. We’re breaking down the steps to filter non-serious prospects and lock ... »
