In this eBook, executive communications expert Dianna Booher gives you straight talk about how to be the conversationalist that engages rather than enrages. Learn to reframe sensitive issues to present your key point or message in the positive way. Select the best words to deliver…

Proper use of the written and spoken word determines whether or not you move ahead in your career. In Booher's Rules of Business Grammar, business communication guru Dianna Booher identifies the top 101 mistakes made in emails, presentations, and conversations every day. She briefly examines…

Learn how to deliver presentations, lead meetings, and communicate the company vision with ease and confidence, speaking in a compelling manner that arrests attention and makes people want to follow you.

Coaching and Managing Teams with Confidence is a classic business communication resource to get your message across clearly, tactfully, and confidently in common management situations. This series of quick tips is a credible guide to decisive communication, while also serving as a perfect resource for…

Draw Them In, Don't Drive Them Away! People often get promoted to leadership positions without knowing how to communicate an inspiring strategic vision to the people who report to them. So they focus on what they know: tactics, not a strategy. As a result, they…

Your skills in rapidly recovering from these insensitive communications are key to career success. This book is a practical guide to know exactly what to say during these awkward and often hurtful moments, giving you the exact phrases and communication tools to turn the tables…

Excellent communication skills are a key factor in effectively managing and leading. This resource for managers and executives will take the guesswork out of how to deliver constructive feedback and any bad news to employees, customers, teams, and co-workers.

This audio series is packed with practical resources to help you learn to think on your feet, have a funny story ready to tell, overcome anxiety, and work the room like a polished professional. Whether you need to master the art of small talk or…

Personal presence is difficult to define but easy to recognize. People with presence carry themselves in a way that turns heads. When they talk, people listen. When they ask, people answer. When they lead, people follow. Personal presence can help you get a date, a…

Learn tips and tactics to deal with the staller, the helpless, whiner, the know-it-all, the tyrant, the incompetent, and a number of types you've encounter along the way. Don't let one negative gatekeeper stand in your way of serving all the rest of your customers.

This book is a powerful business communication resource to know what to say, how to say it, and when to say it. This series of quick tips will help you effortlessly navigate tricky communications. A credible guide to decisive communication, it will serve as a…

Business communication expert and bestselling author Dianna Booher shares practical wisdom on how to write effective emails that get results and how to organize documents to gain control and increase your productivity.