In this eBook, executive communications expert Dianna Booher gives you straight talk about how to be the conversationalist that engages rather than enrages. Learn to reframe sensitive issues to present your key point or message in the positive way. Select the best words to deliver…

Proper use of the written and spoken word determines whether or not you move ahead in your career. In Booher's Rules of Business Grammar, business communication guru Dianna Booher identifies the top 101 mistakes made in emails, presentations, and conversations every day. She briefly examines…

Learn how to deliver presentations, lead meetings, and communicate the company vision with ease and confidence, speaking in a compelling manner that arrests attention and makes people want to follow you.

Draw Them In, Don't Drive Them Away! People often get promoted to leadership positions without knowing how to communicate an inspiring strategic vision to the people who report to them. So they focus on what they know: tactics, not a strategy. As a result, they…

This audio series is packed with practical resources to help you learn to think on your feet, have a funny story ready to tell, overcome anxiety, and work the room like a polished professional. Whether you need to master the art of small talk or…

Personal presence is difficult to define but easy to recognize. People with presence carry themselves in a way that turns heads. When they talk, people listen. When they ask, people answer. When they lead, people follow. Personal presence can help you get a date, a…

Learn tips and tactics to deal with the staller, the helpless, whiner, the know-it-all, the tyrant, the incompetent, and a number of types you've encounter along the way. Don't let one negative gatekeeper stand in your way of serving all the rest of your customers.

Business communication expert and bestselling author Dianna Booher shares practical wisdom on how to write effective emails that get results and how to organize documents to gain control and increase your productivity.

No time to read? Pick it up and go right to the help you need with a specific prospect. Summary headlines of each key sales tip or communication tip and brief entries were written with you - a fast-paced sales professional or entrepreneur - in…

In this 28-page ebook, Dianna Booher offers 72 tips that help you with every aspect of the meeting, from assessing whether a meeting is necessary to rewarding the creativity and hard work of meeting participants.

Effective listening can mean the difference between passing or failing a test, making or losing a sale, getting or losing a job, motivating or discouraging a team, mending or destroying a relationship. In this 24-page ebook, you'll find 38 tips to help you. Master the…

Use appropriate questioning techniques to gather valuable information to formulate your negotiation goals. Structure your negotiation strategies and discussions for best outcomes. Recognize and avoid common pressure tactics.