Customer experience has become a bit of a buzz word over the last few years, and for a very good reason. Customer experience can significantly influence your overall sales. If your customers have a bad or negative experience with your company or brand, it can be a death sentence for your organization. But, if they ... »
We are in the midst of a crisis. COVID-19 has significantly altered the way that things are done, on many different levels. One of the things that is a challenge to people now, and will continue to be challenging in the future, is how to effectively lead an organization, and yourself, out of this crisis ... »
Everyone in the world is currently faced with a unique, completely unprecedented, and entirely unpredictable experience. COVID-19 has forced changes throughout the entire business world, making agility more important than ever. There are a lot of people in sales, leadership, management, and marketing that are going to have to pivot and adjust to the circumstances ... »
Most people do not associate the sales process with an enjoyable activity. Usually, the most common thing that comes to mind when thinking about a sales process is a horrible sales experience that still haunts your past. But there is a way to redeem yourself from those haunting sales calls, and turn the sales process ... »
Many people don’t understand the difference between inside sales and outside sales. Things get even more confusing once you throw in terms like the direct sales team, and other expansions. Dionne Mischler explains what inside sales is, and how your organization can set up an amazing inside sales team in this expert sales podcast interview, ... »
How do you manage your manager? Managing upwards is one of the most underrated, yet critical skills that you can have as a frontline salesperson. It can make your direct report happier and calmer, which will, in turn, make your job easier, more peaceful, and better overall. Especially during the current crisis, sales managers are ... »
When you hear the expression, “taking the high road,” what comes to mind? The first reactions that many people have to the saying involve taking a more elevated, or ethical approach to something. Leading from the high road definitely has an ethical component, but it’s much more than that. Learning to lead from the high ... »
When people watch movies, they usually don’t notice the extras; the no names whose face flashes on the screen briefly and gets little to no attention. They notice the main character, the star of the movie who presents themselves confidently and strongly and has earned the role of lead. You can be the star of ... »
In this insightful conversation, Andy Gwynn shares practical strategies to make LinkedIn your ultimate sales platform. Hosted by John Golden, the episode covers: Crafting meaningful connections Avoiding common messaging mistakes Leveraging LinkedIn’s algorithm for greater reach Segmenting connections strategically Focusing on value-driven interactions Implement these actionable steps to achieve measurable sales success. Visit us on Apple ... »
On Sales POP!, business expert Marc Adams, author of “Secrets to Annexing Your Business and Cashing Out Tax Free,” detailed his roadmap to $100 million valuations and tax-free exits. His strategy unfolds in three phases: a “Growth Accelerator” focusing on organic growth to around $5 million revenue with a strong EBITDA (aiming for 15%); a ... »
In a recent Expert Insider Interview, John Golden spoke with Shawn Quintero, CEO of Abundance Worldwide, about the transformative power of an abundance mindset. Quintero, whose own journey shifted from trauma to fulfillment through coaching, defines abundance beyond mere wealth to include love, connection, and overall well-being. He contrasts this with a limiting scarcity mentality, ... »
Why do many talented creatives hesitate to step into leadership? Vincent Wanga, a renowned brand consultant, tackled this with John Golden on Sales POP!. Wanga noted that leadership requires a different skillset than individual creative contribution—empathy, organization, and people management—and that it’s a “sacrifice for other people.” He urged aspiring creative leaders to develop a ... »
On a recent Sales Pop podcast, John Golden and Gui Costin, CEO of Dakota Financial Software, dissected the modern state of sales effectiveness. Costin emphasized the importance of moving beyond vague targeting to gain a deep understanding of ideal customer pain points and build qualified lead lists—quality over quantity is key, as it avoids the ... »
In a recent Sales Pop Expert Insight Interview, John Golden spoke with Andrew Newland, CEO of Functional Medicine Marketing, about effective digital strategies for functional medicine clinics. Newland highlighted that traditional marketing, like Facebook ads, often yields poor-quality leads for these specialized practices. Instead, he champions a robust SEO-centric approach. This involves comprehensive technical website ... »
