Do you want to go back to normal? Well, think twice, because normal may be gone.
Performance-wise, if we actually start getting back to normal that would simply be a regression. A lot of things that can be done in the same way as before the crisis, they could actually be done more poorly after the crisis.
We experienced a new way of working – creating new ways of communicating, new approaches, settings, and just creating different but great value. When restrictions are lifted, we end up ending these innovative processes and structures and just going back in time.
Who wants to go back in time, really?
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