As the host of a podcast that delves into the intricacies of sales and relationship-building, I recently had the pleasure of engaging in a thought-provoking discussion with Wanda Allen, an international speaker, coach, and corporate trainer. Wanda, the author of “Follow Up Savvy” and “Follow Up Sales Strategies,” joined me from Oxford, Mississippi, to explore ... »
Today, I want to share with you an incredible journey of resilience, innovation, and the art of storytelling from my recent podcast episode. I had the pleasure of interviewing Akeem Shannon, the entrepreneur behind the consumer brand Flipstick, which has made waves through Shark Tank, the Today Show, and major retailers nationwide. Akeem’s story is ... »
In this podcast episode, John Golden from Sales POP! Online Sales Magazine and Pipeline CRM chats with Dr. Frumi Rachel Barr, founder of Barr Business School, about retaining and engaging employees in today’s changing work environment. They discuss the importance of clear communication, proper workplace behavior, mentoring programs, and flexible work schedules. Dr. Frumi Rachel ... »
In this podcast episode, John Golden from Sales POP! Online Sales Magazine and Pipeline CRM hosts Dionne Mejer, CEO of Revenue By Design. They explore a three-step process for unlocking revenue growth. Dionne shares her 25 years of experience, emphasizing the importance of identifying, specifying, and testifying in the sales cycle. Dionne explains the necessity ... »
In this podcast episode, John Golden interviews Josh Alltop about his move from music production to sales. Josh talks about the cultural shock he experienced and the importance of believing in what you’re selling. He compares it to recommending a restaurant. They discuss negative stereotypes of salespeople and promote a service-oriented approach. Josh emphasizes empathy ... »
In this podcast episode, John Golden interviews Donald Kelly, a sales influencer and professional, on the topic of outbound sales strategies for 2024. Donald emphasizes the importance of outbound sales for scaling businesses and discusses the challenges posed by the current noisy digital environment. He advocates for a personalized and human-centered approach to engaging with ... »
In this podcast episode, John Golden interviews Nick Caruso about augmented intelligence in sales. Caruso, from KnowledgeNet.ai, emphasizes that augmented intelligence aims to enhance human efficiency, not replace it. They explore its use in refining sales playbooks and ideal customer profiles at the funnel’s top, improving alignment between sales and marketing. Caruso predicts the future ... »
In this episode of the Expert Insight Interview, host John Golden speaks with Richard Harris about the significance of human interaction in sales. They delve into the seller’s journey, emphasizing the need for active listening, respect for the buyer’s time, and maintaining the human element in sales interactions. Harris shares tactics for understanding buyer concerns, ... »
AI voice agents aren’t replacing salespeople — they’re handling the work salespeople shouldn’t be doing anyway. Thoughtly’s Will breaks down exactly how companies are using conversational AI to follow up faster, re-engage cold leads, and book more meetings without burning out their teams. One property management client booked 650 meetings in 90 days. The strategy ... »
Allan Khazak went 0-for-400 on sales calls before building a seven-figure business in under two years. His secret? Getting out of his own way. On this episode, Khazak breaks down how he replaced founder dependency with systems, trained a team to handle client work without him, and cut his weekly involvement to under an hour. ... »
Building a luxury brand starts with one question: Are you ready to lead, not follow? Kathryn Porritt, founder of Iconic Empire, reveals why premium positioning isn’t about working harder—it’s about thinking differently. The secret? Start at the top. Launch with $100K+ offers for elite clients first, then scale down if desired. This flips the traditional ... »
Most companies are doing AI customer service wrong. They’re just replacing humans with chatbots and wondering why customers hate it. Nathan Strum, CEO of Abby Connect, has a different approach: let AI and humans do what they’re each good at. AI handles repetitive tasks—answering common questions, collecting information, and routing calls. Humans handle complex problems ... »
Management has a missing step problem. For every 100 men promoted into leadership roles, only 87 women make the same climb—and even fewer people of color advance. Christine Sandman Stone calls these “broken rungs,” and they’re costing organizations their best talent. After 35 years transforming companies like Dell and McDonald’s, she knows the fix starts ... »
Most automation projects fail—not because of bad technology, but because of bad people strategy. Dr. Don Capener from Chang Robotics shares game-changing insights on successfully implementing AI and robotics. His approach? Put humans first, technology second. The winning formula includes involving frontline workers from day one, communicating the “why” behind changes, and treating AI as ... »
