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Chief Customer Officer

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

Sales Management / Nov 25, 2016 / Jeanne Bliss

Author Jeanne Bliss writes the customer experience roadmap to transform your business and culture. Chapter 1: The Chief Customer Officer Role Is Clarity Chief Customer Officer 2.0 gives you a proven framework that has launched and advanced the customer experience transformation in both business-to-consumer and business-to-business companies around the world. And it will take years ... Read Post

Mining’s $3 Trillion Future › Powering the Future

The Evolution of Sales in the Mining Industry

Business / Aug 19, 2025 / John Golden

The traditional approach to sales in the mining industry was straightforward, centered on trading raw materials like copper and gold based on global market prices and standard contracts. For many years, the main goal was to sell large volumes of extracted resources, with sales methods firmly established in commodity trading practices. This long-standing model is ... Read Post

Take a Sales Management Audit

Take a Sales Management Audit

Sales Management / Jan 6, 2017 / Ken Thoreson

Review and score your overall sales ecosystem with Ken Thoreson’s revealing audit. Tune Your Sales Tactics with Ken Thoreson’s Sales Audit Your sales ecosystem is supposed to be a finely-tuned set of activities working together to move sales from lead to close. But do you have unseen stumbling blocks that are preventing the system from ... Read Post

Snapshots
Snapshots Infographics
7 Key Responsibilities of Sales Managers

7 Key Responsibilities of Sales Managers

Sales managers have a very important, yet ever-changing, job. Along with the B2B buying process, responsibilities of sales managers are constantly shifting. The sales world as a whole is changing, too. This can be difficult to keep up with. In order for sales managers to truly thrive and succeed in this constantly evolving environment, it’s ... Read Post

Tools for your productivity
Tools / Nov 29, 2016 / Sales POP! Recommends
Qualifying Lead Opportunity Tool

Qualifying Lead Opportunity Tool

Increase the chance of a successful close with a free tool to help you effectively qualify any opportunity in your sales process. Clearly Defining the Opportunity Defining an opportunity can only be done through communication with the prospect company, as in-depth as possible. It may be possible with the initial person who contacted you in ... Read Post

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Sales Process Automation
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