Motivating salespeople is always important, but it’s even more important during this international pandemic brought on by COVID-19. There is still business out there, and salespeople can thrive, even, in this environment. Dave Kurlan explores how to motivate salespeople when something comes out of left field and knocks you off your feet in this expert ... »
Many people are unfamiliar with strategic planning, and how it can create tremendous growth within an organization. And even if you are familiar with the concept, there can still be a lot of confusion over how to do it, or create consistency with a strategic plan. Strategic planning is a process or a system, that ... »
There has been a lot of talk about mindfulness over the last few years, but it is more relevant now than ever before, especially with the current global pandemic caused by COVID-19. People are more stressed and more burnt out than ever, and there are relative uncertainty and complex ambiguity on a global scale. The ... »
The United States is truly in a financial education crisis. At no point in our lives are we taught to manage our money. We’re not being taught in high school or college, and often times we’re not being taught by our parents either. Millennials go from not having any income in college and just focusing ... »
Digital selling is more important now than ever. It is invading many different aspects of our lives and careers. Sales can tend to be slow to adapt, especially when business is good. But there is no better time to start integrating digital selling tools than right now. We’re going through a unique upheaval with COVID-19, ... »
One of the biggest problems with today’s sales force is the reliance on tactics that were documented back in 1873. This tactic and process assume that the salesperson can do everything, including prospecting, negotiating, closing, demonstrating the product or service, following up, and taking care of the customer overall. Back in those days, that process ... »
There are many different behavioral and value analysis tools out there, like the Meyers Briggs and Enneagram tests, emotional intelligence tools, and others. Many people deem these assessments as helpful, both in personal and professional realms, but they can be truly invaluable when it comes to creating trust with your clients and building relationships with ... »
Disruption happens all the time in the business world. Sometimes you want to be disruptive to improve your business or make important changes, and make plans and prepare for the disruption. Other times, like what’s happening in today’s COVID-19 world, there are external forces that cause disruptions that are not at all planned. Charlene Li ... »
Building a luxury brand starts with one question: Are you ready to lead, not follow? Kathryn Porritt, founder of Iconic Empire, reveals why premium positioning isn’t about working harder—it’s about thinking differently. The secret? Start at the top. Launch with $100K+ offers for elite clients first, then scale down if desired. This flips the traditional ... »
Most companies are doing AI customer service wrong. They’re just replacing humans with chatbots and wondering why customers hate it. Nathan Strum, CEO of Abby Connect, has a different approach: let AI and humans do what they’re each good at. AI handles repetitive tasks—answering common questions, collecting information, and routing calls. Humans handle complex problems ... »
Management has a missing step problem. For every 100 men promoted into leadership roles, only 87 women make the same climb—and even fewer people of color advance. Christine Sandman Stone calls these “broken rungs,” and they’re costing organizations their best talent. After 35 years transforming companies like Dell and McDonald’s, she knows the fix starts ... »
Most automation projects fail—not because of bad technology, but because of bad people strategy. Dr. Don Capener from Chang Robotics shares game-changing insights on successfully implementing AI and robotics. His approach? Put humans first, technology second. The winning formula includes involving frontline workers from day one, communicating the “why” behind changes, and treating AI as ... »
Amrit Dhaliwal bought into the franchise dream—turnkey business, proven system, guaranteed support. She got none of that. Her first franchise left her struggling with “entrepreneurial poverty”: owning a business but barely surviving. So she built Walfinch differently. Her home care franchise rejects half its applicants, provides real coaching, and goes fully digital in a paper-obsessed ... »
Marketing Strategy Director Anique Mautner shared her brand storytelling framework that actually connects with audiences during her appearance on the Expert Inside Interview podcast. Her three-pillar approach is deceptively simple: ensure your message is relevant to real customer needs, distinctive in ways that showcase your unique perspective, and clear enough for anyone to understand. Mautner’s ... »
