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E-Books tailored just for you
Chief Customer Officer

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

Sales Management / Nov 25, 2016 / Jeanne Bliss

Author Jeanne Bliss writes the customer experience roadmap to transform your business and culture. Chapter 1: The Chief Customer Officer Role Is Clarity Chief Customer Officer 2.0 gives you a proven framework that has launched and advanced the customer experience transformation in both business-to-consumer and business-to-business companies around the world. And it will take years ... Read Post

How to Win in Sales

How to Win in Sales

Sales Management / Nov 25, 2016 / Pipeliner

The techniques of sales are now driven by the behaviors of a different buyer. Winning requires new thinking and new tools. Enter the New Era of Sales The world of sales has changed and traditional sales techniques are no longer as effective as they used to be. It’s no longer a seller’s market. Instead, due ... Read Post

AI Revolution in Mobile CRM

Pipeliner CRM / Feb 11, 2019 / Nikolaus Kimla

You may not realize it—or the fact may have snuck up on you while you weren’t looking—but today there are far more smartphones out there than computers. There are currently an estimated 3 billion smartphones in use globally. Just to show the comparison, in 2017, the percentage of smartphone users accessing the internet was 63%, ... Read Post

Basic Essentials of Sales Management

Sales Management / Sep 18, 2020 / Nikolaus Kimla

This is the first in a series of ebooks covering the vital subject of Sales Management. In this ebook, we’re going to cover the basic essentials of the subject: Getting rapidly up and running when you’re first put on the job, taking on a team, the mindset you need, the subject of management, a sales manager’s virtues, dealing with people, and the technology you need. Read Post

Snapshots
Snapshots Infographics
Is E-Commerce Business Costing You Business?

Is E-Commerce Business Costing You Business?

There are many reasons customers may be (virtually) walking away from your e-commerce site. Some of these reasons include: An ugly page design: no one wants to look at something that’s ugly! Being too clingy: asking customers to provide too much information upfront is a great way to deter them from sticking around Unexpected costs: ... Read Post

Tools for your productivity
Tools / Nov 29, 2016 / Sales POP! Recommends
The Raybec Sales Effectiveness Scorecard

The Raybec Sales Effectiveness Scorecard

Sales strategist Robert Beckerman has designed a tool to help you build stronger relationships with prospects and clients. Are Your Sales Methods Effective? Are you ready to ask yourself some really important and possibly difficult questions? The answers to these 10 questions will help sales professionals focus on core issues that may be holding them ... Read Post

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Sales Process Automation
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