In this podcast episode, John Golden interviews Neil Sahota, a United Nations AI advisor and IBM master inventor, about the advancements and implications of artificial intelligence. They explore the impact of AI on industries, the emergence of AI agents, and ethical concerns such as data security and the need for transparent regulations. Neil highlights the ... »
In this episode of the Expert Insights Podcast, host John Golden speaks with leadership expert Bill Dickinson about authentic leadership and self-discovery. Dickinson emphasizes the importance of leaders knowing themselves, their strengths, and limitations, and being vulnerable while empowering others. He advocates for the necessity of empathy and emotional intelligence in leadership, and the role ... »
In this podcast episode, John Golden and Kristie Jones delve into the nuances of a career in sales. Christy, an experienced sales coach and author, emphasizes the importance of intentional career choices and self-awareness for sales professionals. They discuss the pitfalls of accidental careers in sales and the common issue of unprepared individuals being promoted ... »
In this podcast episode, John Golden interviews Frank Kyazze about the critical role of governance, risk, and compliance (GRC) in establishing digital trust and enhancing cybersecurity, privacy, and AI ethics. They explore the challenges of remote work, the necessity of employee education, and the importance of clear policies for data protection. Frank discusses the rigorous ... »
In this episode of the Expert Insight Interview, host John Golden speaks with Frank Favaro about the importance of customer experience (CX) for profitability. They explore why businesses struggle with profitability, emphasizing that differentiating through customer experience can create a unique selling advantage. Frank discusses the need for consistency at every customer touchpoint and the ... »
In this podcast episode, host John Golden and expert Tony Perzow explore the nuanced realms of negotiation, persuasion, and influence, emphasizing ethical practice and authenticity. They discuss the psychological underpinnings of persuasion, the importance of generosity, and the power of scarcity and authenticity in becoming influential. The conversation also addresses mental health, the stigma associated ... »
In this podcast episode, John Golden interviews David Brock, a sales consultant and author, about the challenges in sales for 2024. They discuss the decline in sales performance, attributing it to factors like COVID-19, burnout, economic pressures, and poor company culture. David emphasizes the importance of culture and human connection in sales, and shares his ... »
As the host of a podcast that delves into the intricacies of sales and relationship-building, I recently had the pleasure of engaging in a thought-provoking discussion with Wanda Allen, an international speaker, coach, and corporate trainer. Wanda, the author of “Follow Up Savvy” and “Follow Up Sales Strategies,” joined me from Oxford, Mississippi, to explore ... »
Scaling E-Commerce with Matthew Stafford How do you stand out in the crowded world of e-commerce? In this episode, John Golden sits down with Matthew Stafford, an expert in scaling online brands. They dive into the secrets of building trust, creating a loyal community, and using AI to boost sales. Key insights: Ask customers what ... »
Sales is more than just closing deals—it’s about people. In this episode, John Golden chats with Dr. Robin Hills, a business psychologist and expert in emotional intelligence. They dive into how emotions impact sales and why self-awareness is a game-changer. Dr. Hills shares simple but powerful tips: Use emotions as data, not obstacles. Reflect after ... »
In this episode, host John Golden speaks with e-commerce expert Sabir Semerkant about the most significant challenges online brands will face in 2025. With over $1 billion in revenue, Sabir shares actionable strategies on overcoming common pitfalls like “special snowflake syndrome,” data-driven decision-making, and optimizing business foundations. Learn how to build momentum, manage cash flow, ... »
Video is a game-changer in mid-funnel marketing! In this episode, Tim Bradley breaks down the three essential types of video content and shares actionable strategies to engage buyers and boost conversions. Learn why authenticity, storytelling, and strategic distribution are key to making video content work for your brand. 🔹 How to craft anthem, explainer, and ... »
In this episode of Expert Inside Interview, host John Golden speaks with Dr. Joseph Riggio and Henrik Wenøe about the power of satisfaction selling. This approach shifts sales from problem-solving to understanding and fulfilling customer desires. Key Takeaways: ✅ Sell outcomes, not just solutions – Customers care about what they gain, not what’s broken. ✅ Use ... »
In this episode, John Golden talks to Joris Merks Benjaminsen, an award-winning author and former DEI leader at Google. They discuss challenges like generational differences, company growth, and leadership expectations and how to solve them. Joris shares modern team management strategies, from how to adapt your communication style to foster collaboration and work without power. ... »
