When it comes to sales, it is all about understanding the customer. In this Expert Insight Interview, we welcome Gen Furukawa, Co-Founder of Prehook, a quiz platform for Shopify brands that helps merchants capture leads. Visit us on Apple Podcast You can also find SalesPOP! on all major podcast stations.Listen
The Seattle area is the customer service capital of the world. Building a business in Seattle means being customer-oriented. Nordstrom set the template for needing customer service. Many large companies like Amazon, Costco, and Starbucks have cited the Nordstrom guidelines for customer service as the baseline for their own customer service set up. Robert Spector ... »
Being an entrepreneur is a challenging thing. It takes a lot of self-reflection and self-work, it requires knowing how to overcome extreme challenges, it means knowing how to motivate yourself, and many other things in order to be successful. It’s no small undertaking, but there are certain elements and things that you can leverage in ... »
Marketing is vitally important for all sales organizations. It’s how messages about the product or service are delivered, it’s how you expose consumers to messages about your brand, and it’s how your company gets people in the door. However, marketing is not always done effectively. There are a lot of things that aren’t going well ... »
Have you ever been very excited about a product or service based on the advertising you’ve seen, only to be extremely disappointed and confused when you actually became a customer? It can be incredibly difficult for the strategies of the boardroom and marketing team to actually be executed on the front lines of customer experience. ... »
Many people don’t understand the power of YouTube, and there are sales and business people out there who are not taking advantage of this platform. YouTube is the second largest search engine, and it’s used by people who want to buy your product or service every single day. A study done by Google found that ... »
The nature of leadership has changed extensively over the last few years, and many things have had to change and adapt in order to keep up with these changes. Twenty or thirty years ago, there was a notion that in order to be a leader, you had to have direct reports and be a part ... »
Constant and dramatic changes are becoming a regular thing in the business world, and many people don’t know how to respond or cope with this kind of chaos. It causes a lot of stress when you think about how the chaos continues to grow exponentially. Just coping with things isn’t a long term strategy, though. ... »
Jump on board! Steve Hall, podcast interview hosted by John Golden, as they discuss how to navigate the “C”! The C-suite, that is! Selling at the C-level can mean something very different depending on what you sell, who you sell to, the value of your product or service, and many other things. Learning the nuances ... »
John is a wonderful host who creates a very comfortable atmosphere and instead of conducting a traditional interview he actually has a proper conversation with his guests.
Matthias Oschinski PC
John's guests are in tune with the program and always provide a worthwhile listen. Highly recommended
Ted Kulawiak PC
Having been a guest on many podcasts, I put this experience among the most enjoyable and professional
Eric McNulty PC
He clearly had done his prep work on my topic, and he really focused on what I said in the moment, so the conversation was as authentic and meaningful as possible
Stephanie Klein PC
Thank you, John, and the SalesPop! team, for allowing me to share my insights on how businesses around the globe can attract, retain, and support top talent to thrive in today's world.
Nirupa Netram PC
Thoughtful and respectful, John managed to create an incredible environment to talk and share ideas. It was a rich experience to participate in this interview. Thank you, John and SalesPOP!
Felipe Zamana PC
I loved being a guest on the Sales POP podcast! John's easy going and insightful presence created a great conversation where we offered up content to help others Build a Vibrant Culture!
Nicole Greer PC
John is a wonderful interviewer, exuding warmth and insight. It's clear he cares deeply about elevating the conversation about all things leadership and motivation.
Amy Wong PC
In a recent Sales POP! conversation, advisor Simon Bowen made a point that’s hard to shake: AI isn’t your biggest threat — reactive thinking is. As technology absorbs more routine work, the leaders and salespeople who win will be the ones who think deliberately, not just quickly. Bowen’s advice is simple but countercultural — pause ... »
Most executives don’t have a time problem. They have a design problem. In this episode, Claire Giovino, CEO of Inbox Done, breaks down the framework high performers use to stop reacting to their day and start owning it. We cover energy mapping, the delegation trap most leaders fall into, and why your phone sitting on ... »
AI voice agents aren’t replacing salespeople — they’re handling the work salespeople shouldn’t be doing anyway. Thoughtly’s Will breaks down exactly how companies are using conversational AI to follow up faster, re-engage cold leads, and book more meetings without burning out their teams. One property management client booked 650 meetings in 90 days. The strategy ... »
Allan Khazak went 0-for-400 on sales calls before building a seven-figure business in under two years. His secret? Getting out of his own way. On this episode, Khazak breaks down how he replaced founder dependency with systems, trained a team to handle client work without him, and cut his weekly involvement to under an hour. ... »
Building a luxury brand starts with one question: Are you ready to lead, not follow? Kathryn Porritt, founder of Iconic Empire, reveals why premium positioning isn’t about working harder—it’s about thinking differently. The secret? Start at the top. Launch with $100K+ offers for elite clients first, then scale down if desired. This flips the traditional ... »
Most companies are doing AI customer service wrong. They’re just replacing humans with chatbots and wondering why customers hate it. Nathan Strum, CEO of Abby Connect, has a different approach: let AI and humans do what they’re each good at. AI handles repetitive tasks—answering common questions, collecting information, and routing calls. Humans handle complex problems ... »
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