In a recent podcast with John Golden, Bobby Hakimi, co-founder and Chief Product Officer of Convoso, they explored the transformative impact of AI agents in contact centers. AI technology enhances employee retention, streamers lead generation and automates routine tasks. AI agents can manage conversations and provide real-time feedback to human agents, helping them focus on ... »
In this episode, John Golden hosts Adrian Koehler, a leadership engagement expert from Take New Ground. They discuss the evolving nature of leadership, moving away from traditional command-and-control models to approaches emphasizing authenticity, vulnerability, and collaboration. Adrian highlights the importance of transparency and active listening in fostering creativity and engagement within teams. The conversation also ... »
In this episode, John Golden interviews Devin Johnson, founder of Sales AI, about the platform’s ability to transform sales processes. Devin shares his entrepreneurial journey, from flipping sneakers at 16 to creating a cutting-edge AI tool that automates lead engagement and customer support. They discuss how Sales AI enhances human sales teams by handling basic ... »
In this episode, John Golden interviews Jason Zygadlo, founder of “Build Your Own Brand,” to discuss the impact of personalized videos in business and sales. Jason shares how personalized videos help stand out in a crowded market, foster genuine connections, and enhance customer engagement. He also offers practical tips for creating authentic, concise videos that ... »
In this episode, John Golden sits down with Robyn Graham, founder of Robyn Graham LLC, to discuss how entrepreneurs can grow successful businesses without relying on social media. Robyn shares her journey of stepping away from social media and highlights the benefits of focusing on authenticity, personal branding, and SEO to attract and retain clients. ... »
In this episode of Sales POP!, John Golden sits down with Neil Greenbaum, founder of the Greenbaum Law Firm, to explore the world of business ownership. They discuss the advantages of buying an established business versus starting from scratch, emphasizing reduced risks, immediate revenue, and existing customer relationships. Neil also highlights the importance of due ... »
In this podcast episode, John Golden interviews sustainability expert Andy Bhattacharyya, founder of Amplify 40, to discuss how businesses can successfully integrate sustainability into their operations. Andy explains the importance of viewing sustainability as a “must-have” rather than a “nice-to-have,” emphasizing the connection between profitability, impact, and purpose. Andy highlights common misconceptions around the cost ... »
In the latest Expert Insight Interview, host John Golden sits down with Glenn Sandifer, Senior Director at Securitas Technology US, to explore the evolving landscape of inside sales. With over 20 years of experience, Glenn shares insights on the challenges faced by inside sales teams and the key traits needed for success. Inside sales has ... »
Leadership isn’t about control; it’s about creating an environment where your team thrives and reaches its full potential. In this essential read, we delve into Darryl Black‘s “Ordered Chaos” framework, a proven method for overcoming micromanagement and fostering a culture of autonomy. Uncover the “Promotion Paradox” that often leads to ineffective leadership and the critical ... »
Think you’re not ready to be a coach? You’re not alone. Many experienced professionals with deep expertise feel held back by impostor syndrome or a lack of business know-how. In a recent podcast episode, success coach Mitch Matthews shared a robust framework for building a thriving coaching practice—without giving up your current career. This is ... »
Advertising That Works: 4 Non-Negotiable Rules for Success In today’s digital landscape, effective advertising is a blend of strategy and technology. But what truly separates a high-performing campaign from a costly mistake? Drawing from expert insights by Skip Wilson, founder of Draft Media Partners, here are the four pillars of advertising success that stand the ... »
As a business owner, you know the drill: leads are crucial, sales are everything, and keeping customers happy is the ultimate goal. But what if you could zero in on the five exact areas that control your business’s revenue and growth? On a recent episode, the Business Finance Doctor himself, Avi Pinsky, broke down the ... »
Navigating a crisis? The best leaders don’t freeze—they act. In a recent podcast episode, Vervent CEO David Johnson shared his proven strategies for bold leadership in turbulent times. This isn’t just about surviving; it’s about building a resilient, adaptable organization ready to thrive in any climate. First, banish inaction. The biggest threat isn’t a competitor, ... »
Becoming a thought leader is more complex than ever. With AI-generated content flooding search results and social feeds, how can you stand out? In a recent episode of the Sales POP podcast, Dublin-based publicist Claire Mason, the “Queen of Thought Leadership,” shared her expert insights on building an authentic voice. This post distills her advice ... »
