In a recent podcast with John Golden, Bobby Hakimi, co-founder and Chief Product Officer of Convoso, they explored the transformative impact of AI agents in contact centers. AI technology enhances employee retention, streamers lead generation and automates routine tasks. AI agents can manage conversations and provide real-time feedback to human agents, helping them focus on ... »
In this episode, John Golden hosts Adrian Koehler, a leadership engagement expert from Take New Ground. They discuss the evolving nature of leadership, moving away from traditional command-and-control models to approaches emphasizing authenticity, vulnerability, and collaboration. Adrian highlights the importance of transparency and active listening in fostering creativity and engagement within teams. The conversation also ... »
In this episode, John Golden interviews Devin Johnson, founder of Sales AI, about the platform’s ability to transform sales processes. Devin shares his entrepreneurial journey, from flipping sneakers at 16 to creating a cutting-edge AI tool that automates lead engagement and customer support. They discuss how Sales AI enhances human sales teams by handling basic ... »
In this episode, John Golden interviews Jason Zygadlo, founder of “Build Your Own Brand,” to discuss the impact of personalized videos in business and sales. Jason shares how personalized videos help stand out in a crowded market, foster genuine connections, and enhance customer engagement. He also offers practical tips for creating authentic, concise videos that ... »
In this episode, John Golden sits down with Robyn Graham, founder of Robyn Graham LLC, to discuss how entrepreneurs can grow successful businesses without relying on social media. Robyn shares her journey of stepping away from social media and highlights the benefits of focusing on authenticity, personal branding, and SEO to attract and retain clients. ... »
In this episode of Sales POP!, John Golden sits down with Neil Greenbaum, founder of the Greenbaum Law Firm, to explore the world of business ownership. They discuss the advantages of buying an established business versus starting from scratch, emphasizing reduced risks, immediate revenue, and existing customer relationships. Neil also highlights the importance of due ... »
In this podcast episode, John Golden interviews sustainability expert Andy Bhattacharyya, founder of Amplify 40, to discuss how businesses can successfully integrate sustainability into their operations. Andy explains the importance of viewing sustainability as a “must-have” rather than a “nice-to-have,” emphasizing the connection between profitability, impact, and purpose. Andy highlights common misconceptions around the cost ... »
In the latest Expert Insight Interview, host John Golden sits down with Glenn Sandifer, Senior Director at Securitas Technology US, to explore the evolving landscape of inside sales. With over 20 years of experience, Glenn shares insights on the challenges faced by inside sales teams and the key traits needed for success. Inside sales has ... »
In this engaging episode of the Expert Insight Interview, host John Golden speaks with Kevin Gwynn White, co-founder of Expo Group, about the evolving world of venture capital. Kevin sheds light on the significant shift in investor priorities, moving away from pure growth metrics to a strong emphasis on operational efficiency and sustainable profitability, especially ... »
In this episode, sales expert and author Saad Saad shares key tips on how to negotiate smarter from the very first sales call. Host John Golden talks with Saad about using empathy and assertiveness, building client trust, and preparing to win more deals. You’ll learn why every sales interaction is a negotiation, how to avoid ... »
In this episode, Tony Morando talks with host John Golden about how to grow and lead high-performing sales teams. Tony shares lessons from his 19 years in sales, including why coaching is key, how to build team trust, and why standard processes boost results. He also talks about hiring people with the right attitude, adapting ... »
William Milliken joins us to share how he went from digital marketing to building a thriving dog waste removal company—Swoop Scoop. After seeing how poorly other services operated, William stepped in with smart branding, online tools, great customer service, and strong hiring practices. He explains how Facebook ads, vehicle wraps, and a strong online presence ... »
In this inspiring interview, bestselling author and coach Sara Connell joins John Golden to share how she helps people write books that grow their business. Sara breaks down her 3-part writing method—Story, Situation, and Solution—and shows how to turn ideas into a clear message. She also explains how a book can be a powerful tool ... »
In this episode, John Golden talks with franchise expert John Ostenson about non-food franchising. They explore the best industries outside fast food—like home services, pet care, and health—and how people with no industry experience can succeed. Learn about funding options, support systems, and what it takes to be a great franchise owner. Visit us on Apple ... »
