In a recent podcast with John Golden, Bobby Hakimi, co-founder and Chief Product Officer of Convoso, they explored the transformative impact of AI agents in contact centers. AI technology enhances employee retention, streamers lead generation and automates routine tasks. AI agents can manage conversations and provide real-time feedback to human agents, helping them focus on ... »
In this episode, John Golden hosts Adrian Koehler, a leadership engagement expert from Take New Ground. They discuss the evolving nature of leadership, moving away from traditional command-and-control models to approaches emphasizing authenticity, vulnerability, and collaboration. Adrian highlights the importance of transparency and active listening in fostering creativity and engagement within teams. The conversation also ... »
In this episode, John Golden interviews Devin Johnson, founder of Sales AI, about the platform’s ability to transform sales processes. Devin shares his entrepreneurial journey, from flipping sneakers at 16 to creating a cutting-edge AI tool that automates lead engagement and customer support. They discuss how Sales AI enhances human sales teams by handling basic ... »
In this episode, John Golden interviews Jason Zygadlo, founder of “Build Your Own Brand,” to discuss the impact of personalized videos in business and sales. Jason shares how personalized videos help stand out in a crowded market, foster genuine connections, and enhance customer engagement. He also offers practical tips for creating authentic, concise videos that ... »
In this episode, John Golden sits down with Robyn Graham, founder of Robyn Graham LLC, to discuss how entrepreneurs can grow successful businesses without relying on social media. Robyn shares her journey of stepping away from social media and highlights the benefits of focusing on authenticity, personal branding, and SEO to attract and retain clients. ... »
In this episode of Sales POP!, John Golden sits down with Neil Greenbaum, founder of the Greenbaum Law Firm, to explore the world of business ownership. They discuss the advantages of buying an established business versus starting from scratch, emphasizing reduced risks, immediate revenue, and existing customer relationships. Neil also highlights the importance of due ... »
In this podcast episode, John Golden interviews sustainability expert Andy Bhattacharyya, founder of Amplify 40, to discuss how businesses can successfully integrate sustainability into their operations. Andy explains the importance of viewing sustainability as a “must-have” rather than a “nice-to-have,” emphasizing the connection between profitability, impact, and purpose. Andy highlights common misconceptions around the cost ... »
In the latest Expert Insight Interview, host John Golden sits down with Glenn Sandifer, Senior Director at Securitas Technology US, to explore the evolving landscape of inside sales. With over 20 years of experience, Glenn shares insights on the challenges faced by inside sales teams and the key traits needed for success. Inside sales has ... »
Why do many talented creatives hesitate to step into leadership? Vincent Wanga, a renowned brand consultant, tackled this with John Golden on Sales POP!. Wanga noted that leadership requires a different skillset than individual creative contribution—empathy, organization, and people management—and that it’s a “sacrifice for other people.” He urged aspiring creative leaders to develop a ... »
On a recent Sales Pop podcast, John Golden and Gui Costin, CEO of Dakota Financial Software, dissected the modern state of sales effectiveness. Costin emphasized the importance of moving beyond vague targeting to gain a deep understanding of ideal customer pain points and build qualified lead lists—quality over quantity is key, as it avoids the ... »
In a recent Sales Pop Expert Insight Interview, John Golden spoke with Andrew Newland, CEO of Functional Medicine Marketing, about effective digital strategies for functional medicine clinics. Newland highlighted that traditional marketing, like Facebook ads, often yields poor-quality leads for these specialized practices. Instead, he champions a robust SEO-centric approach. This involves comprehensive technical website ... »
In a special Sales POP! episode, Peter Murphy Lewis of Strategic Pete takes the host’s chair to interview the original visionary, John Golden of Pipeliner CRM. Dive deep into winning sales strategies, the critical power of preparation, the art of active listening, and the philosophy that drives truly effective CRM systems. Get ready for actionable ... »
Ever wonder how top athletes handle extreme pressure and come out on top? In this podcast episode, host John Golden sits down with former UFC fighter and MMA Hall of Famer Clifford Starks to uncover his “fighter’s formula” for winning in the game of life. Clifford shares powerful lessons from the octagon that apply directly ... »
In a recent chat, John Golden and Kru Marketing’s Connor Widder dug into the nitty-gritty of lead generation for home service businesses (think HVAC, plumbing, roofing, etc.). The big takeaway? Stop chasing leads everywhere and meet customers where they are – primarily on Google. They cover why focusing on one channel first is smart, the ... »
