In this podcast episode, John Golden interviews Frank Kyazze about the critical role of governance, risk, and compliance (GRC) in establishing digital trust and enhancing cybersecurity, privacy, and AI ethics. They explore the challenges of remote work, the necessity of employee education, and the importance of clear policies for data protection. Frank discusses the rigorous ... »
In this episode of the Expert Insight Interview, host John Golden speaks with Frank Favaro about the importance of customer experience (CX) for profitability. They explore why businesses struggle with profitability, emphasizing that differentiating through customer experience can create a unique selling advantage. Frank discusses the need for consistency at every customer touchpoint and the ... »
In this podcast episode, host John Golden and expert Tony Perzow explore the nuanced realms of negotiation, persuasion, and influence, emphasizing ethical practice and authenticity. They discuss the psychological underpinnings of persuasion, the importance of generosity, and the power of scarcity and authenticity in becoming influential. The conversation also addresses mental health, the stigma associated ... »
In this podcast episode, John Golden interviews David Brock, a sales consultant and author, about the challenges in sales for 2024. They discuss the decline in sales performance, attributing it to factors like COVID-19, burnout, economic pressures, and poor company culture. David emphasizes the importance of culture and human connection in sales, and shares his ... »
As the host of a podcast that delves into the intricacies of sales and relationship-building, I recently had the pleasure of engaging in a thought-provoking discussion with Wanda Allen, an international speaker, coach, and corporate trainer. Wanda, the author of “Follow Up Savvy” and “Follow Up Sales Strategies,” joined me from Oxford, Mississippi, to explore ... »
Today, I want to share with you an incredible journey of resilience, innovation, and the art of storytelling from my recent podcast episode. I had the pleasure of interviewing Akeem Shannon, the entrepreneur behind the consumer brand Flipstick, which has made waves through Shark Tank, the Today Show, and major retailers nationwide. Akeem’s story is ... »
In this podcast episode, John Golden from Sales POP! Online Sales Magazine and Pipeline CRM chats with Dr. Frumi Rachel Barr, founder of Barr Business School, about retaining and engaging employees in today’s changing work environment. They discuss the importance of clear communication, proper workplace behavior, mentoring programs, and flexible work schedules. Dr. Frumi Rachel ... »
In this podcast episode, John Golden from Sales POP! Online Sales Magazine and Pipeline CRM hosts Dionne Mejer, CEO of Revenue By Design. They explore a three-step process for unlocking revenue growth. Dionne shares her 25 years of experience, emphasizing the importance of identifying, specifying, and testifying in the sales cycle. Dionne explains the necessity ... »
Optimizing Team Performance with Peter Neubig In this episode, John Golden chats with Peter Neubig, CEO of VPM Solutions, about strategies to enhance team productivity and streamline operations. They explore the importance of empowering employees, automating routine tasks, and setting clear KPIs to drive engagement and profitability. Discover actionable tips on fostering trust, reducing micromanagement, ... »
In this episode, John Golden talks with Kareen Walsh, a business strategist and entrepreneurial guide, about breaking free from external limitations and aligning with core values for personal and professional growth. Kareen introduces the “Evolve Mindset,” emphasizing the importance of self-responsibility, reflection, and cultivating a growth-oriented mindset. Learn how to identify your core values, assess ... »
The Power of Human Connection in Leadership In this episode, John Golden hosts Thomas Gelmi, an executive coach and facilitator, to discuss the often-overlooked “uncommon sense” of human elements in leadership, teamwork, and communication. They dive into the importance of active listening, emotional intelligence, and building trust to create stronger professional relationships. Thomas shares actionable ... »
John Golden interviews Arvell Craig, a digital marketing expert, about how AI is reshaping sales and marketing. They discuss the rise of AI agents, the importance of data quality, and strategies for effective AI adoption. Arvin emphasizes that AI elevates human roles by automating mundane tasks, enabling sales professionals to focus on building relationships and ... »
In this episode, John Golden interviews John Munsell, co-founder of Bizzuka, to explore the challenges and strategies for successful AI adoption in businesses. They discuss the gap between reported and actual AI usage, overcoming employee resistance, and the importance of organizational alignment. Learn about the AI Strategy Canvas, data quality, and the role of AI ... »
The Power of Personalized Gifting Chris Ruda, co-founder of Sandoz, shares how personalized gifting transforms sales outreach. Discover how Sandoz simplifies gifting logistics, integrates AI for smarter recommendations, and drives engagement through thoughtful gestures. Learn actionable strategies for leveraging gifting across the sales funnel to build rapport, enhance customer relationships, and boost win rates. Visit ... »
