Sales POP! – conversations with the people who run sales organizations, hosted by John Golden. Published by Coevera, the CRM built for B2B sales teams that sell consultatively.
Customer success is a vital, yet often overlooked part of keeping and growing a business. All too often, companies struggle with onboarding and engaging their clients in a way that gives the customer maximum value. You put so much work into developing a great product or service, a ton of time and effort into marketing ... »
Customer experience has become a bit of a buzz word over the last few years, and for a very good reason. Customer experience can significantly influence your overall sales. If your customers have a bad or negative experience with your company or brand, it can be a death sentence for your organization. But, if they ... »
We are in the midst of a crisis. COVID-19 has significantly altered the way that things are done, on many different levels. One of the things that is a challenge to people now, and will continue to be challenging in the future, is how to effectively lead an organization, and yourself, out of this crisis ... »
Everyone in the world is currently faced with a unique, completely unprecedented, and entirely unpredictable experience. COVID-19 has forced changes throughout the entire business world, making agility more important than ever. There are a lot of people in sales, leadership, management, and marketing that are going to have to pivot and adjust to the circumstances ... »
Most people do not associate the sales process with an enjoyable activity. Usually, the most common thing that comes to mind when thinking about a sales process is a horrible sales experience that still haunts your past. But there is a way to redeem yourself from those haunting sales calls, and turn the sales process ... »
Many people don’t understand the difference between inside sales and outside sales. Things get even more confusing once you throw in terms like the direct sales team, and other expansions. Dionne Mischler explains what inside sales is, and how your organization can set up an amazing inside sales team in this expert sales podcast interview, ... »
How do you manage your manager? Managing upwards is one of the most underrated, yet critical skills that you can have as a frontline salesperson. It can make your direct report happier and calmer, which will, in turn, make your job easier, more peaceful, and better overall. Especially during the current crisis, sales managers are ... »
When you hear the expression, “taking the high road,” what comes to mind? The first reactions that many people have to the saying involve taking a more elevated, or ethical approach to something. Leading from the high road definitely has an ethical component, but it’s much more than that. Learning to lead from the high ... »
Using AI to Support Frontline Managers with Ryan Englin Ryan Englin, Founder of Core Matters, says AI will not replace frontline managers who learn to use it — it will make them more valuable. In this episode, Englin explains how to hand busywork to AI so managers spend their time connecting with people, and how ... »
Dr. James Maisiri, an AI and society researcher at the University of Johannesburg, argues that Africa must shape AI before AI shapes Africa. His core message: with China and America controlling 90% of AI computing power and Africa holding just 1%, the continent needs human accountability, locally trained models, and united AI trade agreements to ... »
Nasir Ali, Managing Partner of Rise360 Ventures, shows how manufactured housing communities can produce stable, inflation-resistant passive income that keeps paying even in downturns. A second-generation operator, Nasir Ali buys underperforming communities, fills their vacancies, and earns recurring rent from the land beneath the homes. In this episode, he maps the path from a first ... »
Debbie Qaqish, Founder of The Growth Factor, argues that human performance is the next competitive advantage in the age of AI. As AI agents take over routine sales and marketing tasks, she says judgment, empathy, and authenticity decide who wins, and that leaders must build these human skills instead of adding more tools. In this ... »
Ganzorig Ulziibayar, author of Strategy Is Attitude and founding chairman of Mandal Financial Group, joins Sales POP! to argue that strategy is a subconscious attitude, not just a set of frameworks. His core message: everyone is born a strategist, and three attitudes- giving, customer perspective, and productivity- awaken that capability. Drawing on a childhood herding ... »
Warren Kornblum, CEO of Shadow Branding and former Global CMO of Toys “R” Us, says brands win lasting loyalty by earning a share of the heart: an emotional connection built on clear purpose, consistent delivery, and human empathy rather than one-off transactions. In this Expert Insight Interview, he shares lessons from reinvigorating the Toys “R” ... »
