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The Salon, Episode 1: Machine vs. Human in Sales
Podcast Salon / PodCast / Nov 10, 2026 / Posted by Nikolaus Kimla / 1

The Salon, Episode 1: Machine vs. Human in Sales

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AI Agents vs. the Salesperson with Bryan Kramer, Eri Georgiev and Rohaan Khan

Will AI agents replace the salesperson? The first episode of The Salon, a new Sales POP! debate series, gives each side the floor to make its case. Eri Georgiev and Rohaan Khan, co-founders of Sorn AI, argue the machine view. Bryan Kramer, President and Co-Owner of PureMatter and author of Human to Human: H2H, argues the human view. After each side speaks, the guests question each other directly. By the end, they find more common ground than you might expect.

Topics covered:

  • Agentic commerce: AI agents that buy on a consumer’s behalf, and how far that trust could go
  • Speed to lead, and why an AI system that replies in minutes can win the deal
  • Why buyers arrive at the first call already informed, and what that leaves for the rep
  • Buying committees, and the one voice that changes what the room decides
  • The Air Canada chatbot case, and who owns the mistake when AI gets it wrong
  • Where both sides agree: AI takes lower-level tasks, and people keep the high-stakes deals

Learn more about Bryan Kramer’s work at bryankramer.com, and about Sorn AI’s agents at SORN AI.

Listen on: Apple Podcasts | Spotify | Amazon Music | YouTube

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About Author

CEO and partner of Coevera, formerly Pipelinersales.com, and the uptime ITechnologies, which I founded in 1994, and has since played a significant role in the development of the IT-environment. Coevera, formerly Pipeliner, is the most innovative sales CRM management solution on the market. Coevera was designed by sales professionals for sales professionals and helps bridge the gap between C-level executives' requirements for transparency and the day-to-day operational needs of field and inside sales. I am also the founder and Initiator of the independent economic platform GO-AHEAD!, which is oriented toward the principles of a free marketplace, emphasizing liberal and social responsibility. Connecting people, building trust among business leadership in values such as freedom, self-responsibility, and entrepreneurial spirit, and strengthening their awareness to create a dynamic boost within the economy, triggered by spontaneity, all reflect the initial ideas surrounding GO-AHEAD! I studied in Los Angeles and Vienna and received my Master's Degree in 1994. I am married and have 3 children My Specialties are in: Sales Management, Sales CRM Software, CRM Cloud Solutions, SAAS, Business Strategy, Software Development, "Pipeline Management", Social responsibility, outbound sales, b2b sales, inside sales, sales strategy, lead generation, sales process, entrepreneurship, coaching, mentoring, speaker, opportunity management, lead management, Austrian School of Economics

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About Author

CEO and partner of Coevera, formerly Pipelinersales.com, and the uptime ITechnologies, which I founded in 1994, and has since played a significant role in the development of the IT-environment. Coevera, formerly Pipeliner, is the most innovative sales CRM management solution on the market. Coevera was designed by sales professionals for sales professionals and helps bridge the gap between C-level executives' requirements for transparency and the day-to-day operational needs of field and inside sales. I am also the founder and Initiator of the independent economic platform GO-AHEAD!, which is oriented toward the principles of a free marketplace, emphasizing liberal and social responsibility. Connecting people, building trust among business leadership in values such as freedom, self-responsibility, and entrepreneurial spirit, and strengthening their awareness to create a dynamic boost within the economy, triggered by spontaneity, all reflect the initial ideas surrounding GO-AHEAD! I studied in Los Angeles and Vienna and received my Master's Degree in 1994. I am married and have 3 children My Specialties are in: Sales Management, Sales CRM Software, CRM Cloud Solutions, SAAS, Business Strategy, Software Development, "Pipeline Management", Social responsibility, outbound sales, b2b sales, inside sales, sales strategy, lead generation, sales process, entrepreneurship, coaching, mentoring, speaker, opportunity management, lead management, Austrian School of Economics

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