AI Agents vs. the Salesperson with Bryan Kramer, Eri Georgiev and Rohaan Khan
Will AI agents replace the salesperson? The first episode of The Salon, a new Sales POP! debate series, gives each side the floor to make its case. Eri Georgiev and Rohaan Khan, co-founders of Sorn AI, argue the machine view. Bryan Kramer, President and Co-Owner of PureMatter and author of Human to Human: H2H, argues the human view. After each side speaks, the guests question each other directly. By the end, they find more common ground than you might expect.
Topics covered:
- Agentic commerce: AI agents that buy on a consumer’s behalf, and how far that trust could go
- Speed to lead, and why an AI system that replies in minutes can win the deal
- Why buyers arrive at the first call already informed, and what that leaves for the rep
- Buying committees, and the one voice that changes what the room decides
- The Air Canada chatbot case, and who owns the mistake when AI gets it wrong
- Where both sides agree: AI takes lower-level tasks, and people keep the high-stakes deals
Learn more about Bryan Kramer’s work at bryankramer.com, and about Sorn AI’s agents at SORN AI.
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