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🎧 Nordstrom Way To Customer Experience

🎧 Nordstrom Way To Customer Experience

PodCast / Mar 28, 2020 / Robert Spector

The Seattle area is the customer service capital of the world. Building a business in Seattle means being customer-oriented. Nordstrom set the template for needing customer service. Many large companies like Amazon, Costco, and Starbucks have cited the Nordstrom guidelines for customer service as the baseline for their own customer service set up. Robert Spector ... Read More

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