In this episode of the Expert Insight Interview podcast, host John Golden speaks with Gregory Offner, CEO of the Global Performance Institute, about the importance of creating a positive employee experience to impact customer experience. They discuss Gregory’s upcoming book, “The Tip Jar Culture,” which aims to transform the employee experience and take the “irk” out of work. They also touch on the importance of managing oneself and developing employees to increase their capacity to perform better at their jobs. Gregory emphasizes the need for leaders to create a positive work environment that values employee development and collaboration and shares his unique approach to spreading this message through keynotes and corporate training workshops.

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In this podcast episode, John Golden interviews Kelly, an entrepreneur focused on gender equality and revenue generation, about improving the numbers of millennial females in sales leadership. They discuss the challenges faced by women in sales, the role of sales leadership, and the traits that female sales leaders bring to the table. They also touch upon the lack of clarity on promotion criteria for women and the need for empathy and accessibility of tools to improve their numbers. The conversation is focused on gender equality and revenue generation in the sales industry. Kelly also talks about her company, Empowered Engagement, which advises CEOs on how to be more gender-inclusive and provides a mini sales MBA course for women and those looking to uplevel their skillset in sales leadership.

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In this podcast episode, John Golden and Rob Buffington discuss the shift towards outsourcing and remote work, the benefits of hiring remote workers, and the need for companies to adapt their organizational structures to accommodate remote workers. They emphasize the importance of creating new job descriptions based on what the company needs, rather than trying to fit existing roles into a remote work model. The speakers also stress the need for companies to focus on output rather than seat-warming, and to motivate remote workers by creating a vision and purpose for the company. They also discuss the importance of communication when working with remote staff.

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In this podcast episode, John Golden interviews Helen Fanucci about her book “Love Your Team: A Survival Guide for Sales Managers in a Hybrid World.” They discuss the importance of retaining top talent in sales, especially in a remote work environment, and the potential risks of losing top sales talent. Helen emphasizes the need for clear communication, outcome-based expectations, and building trust relationships with salespeople. They also touch on the challenges of managing a remote team and the importance of empowering team members to do the whole job. Helen’s book guides sales leaders on managing remote teams and situations they may encounter.

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Mehmet Baha is a former Facebook employee, former Fulbright Scholar, Global Trainer & Speaker on Psychological Safety, Agile, and Resilience, and the Author of “Playbook for Engaged Employees.” He has lived and worked in Germany, Turkey, Ireland, Guatemala, and the USA, with more than 18 years of work experience. In this expert insight Interview, John and Mehmet discuss his book “Playbook for Engaged Employees.”

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Stephan Wiedner is today’s Expert Insight Interview guest. He is the founder and CEO of Noomii & Zorango. He coaches in hundreds of cities and helps organizations equip their leaders and high potentials with the tools required to navigate. As an experienced coach, he helps to measure what is most important for team effectiveness: Psychological safety. Stephan and Our host John Golden discuss the concept of psychological safety at work.

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Today’s guest in the Expert Insight Interview is Catherine Mattice. She is the founder and CEO of Civility Partners, an HR consulting company focused on helping organizations create respectful, positive workplace cultures. Catherine and Our host John Golden discuss “how to create a positive and respectful workplace culture.”

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Most everyone wants to run an inclusive workplace and hire the best candidates regardless of their background. But how do you do this? In this Expert Insight Interview, we welcome Deanna Singh, Founder and Chief Change Agent at Flying Elephant.

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