Difficult times call for the change. In this Expert Insight interview hosted by John Golden, Gayle Lantz, author, speaker, and expert in shaping and changing the corporate culture on an executive level, discusses rethinking the future of the organization.
This interview discusses:
Focus on What is Next
When rethinking the future of an organization people tend to think in the short term, but to stay competitive and to stand out people will have to make radical long-term changes. The pandemic caused the businesses to enter the new paradigm and enabled them to start from the beginning with fundamental business concept questions. This is a good time for knowledge-based organizations to focus on identifying new opportunities and challenging the mindset to see positive. One way for the organizations to change their thinking is an idea of Future-proofing where leadership pre-solves future problems. For example, a lot of companies are struggling with requiring their employees to wear masks. The employees are compliant by wearing masks, but because of their dissatisfaction with wearing masks, they lose their morale. And the morale issue requires leadership to step up and interact with employees differently.
The great level of communication and engagement on behalf of the leadership is very important for change or reconfiguration. They say that there is no such term as over-communication in business, but the leadership needs to be cautious not to diminish the listening part. The leadership has the opportunity to leverage employee talent by hearing their ideas. There has to be a mutual exchange of information. Furthermore, the small-group dynamic has the power to push things forward faster. Instead of yearly strategic sessions, creating several little groups of people within the organization can help to be more productive and faster in bringing concrete solutions to the various issues.
Focus on What is Next
Smart organizations are devoting time to visioning. Different employees have different strengths; thus, the best leaders make sure to align the talent to fit the current company’s needs. Due to the home office environment, leaders need to check the progress more often. It is important to set expectations and measurements while giving the sense of flexibility that work from home offers. This is such a dynamic time, so leaders must be open to reprioritizing more than ordinarily. The biggest challenge people have is to overcome the anger and grief regarding the previous business plans. The key is focusing on the strengths and capabilities to determine where we want the organization to be next, and many leaders still have to work on it.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.