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This is the second edition of the hugely successful 'Art of Trading', by high-profile private trader and author Chris Tate.
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"The Best Customer Service Quotes Ever Said" uses the powerful and motivational words from world-renowned experts to inspire greatness and revolutionize how you interact with customers. This book is the perfect guide to taking customer interactions to the next level, and it provides expert wisdom…
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This is a must-read for anyone looking to maximize performance at work, from two of the most successful corporate consultants of their generation, whom The New York Times called “creative and refreshing.”
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'The Better Business Book' consists of 100 people each sharing their most valuable business lesson. A real story from their business experience and the lesson they learned from it. Each time you read it, you will learn something new.
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Business analyst Steve Anderson unlocks the key lessons, mindset, principles, and steps Bezos used, and continues to use, to make Amazon the massive success it is today.
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'The Boomerang Principle' is a pragmatic answer to the outdated corporate mindset around employee turnover. Instead, it shifts the focus to creating lifetime loyalty from your alumni who will bring back business again and again.
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When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition.
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Hyken’s message is both powerful and timely: the happier your customers and employees are, the more successful your company will be. "The Cult of the Customer" is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists.
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