In this insightful episode, host John Golden interviews Joel Quintela, CEO of Quintela, on navigating the gap between perception and reality in sales and hiring. With 25+ years of experience and expertise in business psychology, Joel shares essential tips for excelling in these fields. Key points include understanding how top performers view reality differently, learning situational awareness, managing emotions, and the importance of structured processes. Joel draws parallels between sales strategies and poker, stressing adaptability, knowing when to walk away, and ensuring alignment between personal brand and client perception. This conversation offers valuable advice to those looking to enhance their skills in sales and hiring.

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In the latest Expert Insight Interview, host John Golden sits down with Glenn Sandifer, Senior Director at Securitas Technology US, to explore the evolving landscape of inside sales. With over 20 years of experience, Glenn shares insights on the challenges faced by inside sales teams and the key traits needed for success.

Inside sales has shifted from traditional telemarketing to a multi-channel approach, requiring reps to be skilled in phone, email, social media, and more. Glenn emphasizes that grit, coachability, and adaptability are essential for success. Grit helps reps tackle daily challenges, coachability ensures they are open to learning and feedback, and adaptability allows them to navigate shifting tasks and technologies.

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In a captivating conversation with Tom Kaiser, Managing Partner at The Revenue Engine, I, John Golden, gleaned invaluable insights into the transformative “Great Wheel” concept and its profound impact on sales and business growth. Tom, whose career highlights include pivotal roles at AIG, Zurich, and Arkwright, shared his extensive experience in driving companies to achieve remarkable success.

The “Great Wheel” philosophy he introduced champions that every employee plays a crucial role in marketing and sales, advocating for an organizational mindset shift toward unified customer acquisition and retention goals. Tom emphasized that this alignment across all departments is essential for amplifying sales force effectiveness while managing expenses efficiently. He further underscored the importance of cultivating a sales-oriented culture within the organization, where each individual is aware of their role in the sales process, supported by targeted training and clear communication of the company’s mission.

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Join John Golden in this engaging podcast episode on SalesPOP! Online Sales Magazine and Pipeline CRM as he chats with the dynamic business coach and speaker, Coach Dan Gordon. Dive into Coach Dan’s real and raw entrepreneurial journey, exploring the setbacks and triumphs, including a significant hurdle in 2016 that led to the loss of his marketing company. Coach Dan opens up about how he turned this setback into a catalyst for change, redirecting his focus to his true passion for personal development.

The conversation is a rollercoaster of insights, touching on the importance of taking risks, conquering fears, and the genuine authenticity required in sales. They delve into the transformative power of building meaningful relationships and how it was pivotal in Coach Dan’s journey.

Don’t miss Coach Dan’s invaluable advice for budding entrepreneurs, peppered with anecdotes from his podcast “For Badass Entrepreneurs Only.” This episode is a genuine and relatable exploration of the entrepreneurial world, filled with wisdom and inspiration.

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Sales process adherence is crucial for the success of any sales organization. However, many organizations struggle to implement and maintain a consistent sales process. In this podcast interview, Spencer Wixom, President & CEO of The Brooks Group, shares his insights on the importance of sales process adherence and how to overcome the challenges of implementation and execution.

Wixom emphasizes the importance of the following three basic rules for sales process adherence:

• Do not skip steps.
• Complete each step before moving on.
• Ensure that both the salesperson and the customer are in the same step at the same time.

By following these rules, sales organizations can avoid confusion and misinterpretation and ensure that their customers have a positive sales experience.

Wixom also discusses the importance of adapting the sales process to changing market dynamics. In today’s rapidly changing business environment, it is essential to revisit and tweak the sales process regularly to ensure that it is aligned with the current needs of customers and the competitive landscape.

Finally, Wixom discusses the importance of investing in sales team skill development. He argues that the best salespeople are curious and intellectually curious about their prospects’ businesses and the business world in general. He also notes the decline in listening skills and emphasizes the importance of investing in sales team skills development, especially during tough times.

If you are looking to improve your sales process adherence or invest in sales team skills development, this podcast interview with Spencer Wixom is a must-listen.

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Andy and the audience for their time and conclude the episode. The interview focused on the dangers of relying too heavily on recurring revenue. The need for organizations to be prepared for unexpected events. Andy discussed the concept of narcolepsy in relation to recurring revenue. He emphasized the importance of dedicating time to business development. He suggested exercises and strategies to help organizations become entrepreneurially prepared. Both speakers agreed on the importance of coaching, motivation, and bold behaviors in sales. They also discussed the trap of assuming engagement based on conversations with prospects and the need for prospects to take action to show engagement.

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In this podcast episode, John Golden interviews Dave Kurkjian, author of “6x: Convert More Prospects to Customers,” about the three mistakes salespeople make in the early stages of the sales cycle. The first two mistakes are sharing too much information and not being unique in the conversation. The third mistake is not focusing on the prospect’s point of view. Dave emphasizes that sales professionals need to focus on the prospect’s needs and communicate the value of their product or service in a way that is compelling and memorable. He suggests a technique called “you phrasing” to shift from your point of view to looking at the prospect’s worldview.

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In this podcast episode, John Golden interviews Vaughn Sigman, co-founder of Results Driven Leadership, about sales leadership and management. They discuss the common mistake of promoting the best salesperson to a sales leader without proper training, the importance of coaching skills in sales leadership, and the different skill sets required for sales leadership and salesperson roles. Vaughn shares his experience of implementing a mentorship program at CarMax to develop effective sales leaders. They also talk about the importance of hiring the right salespeople and the common mistake of hiring based on industry experience rather than behavioral patterns and skill sets.

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