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Harder Than It Looks Selling is the process of exchanging something of value (a product or service) for something else of equal value (money). Sounds pretty easy, right? I have something I have created, I want to give it to you for the money in your pocket, and you have agreed you need it so ...

Pipeliner has another major release this week, with new features, product enhancements, and engineering upgrades to make your Pipeliner workflow more customized, faster, and more productive. Here’s what’s happening now at Pipeliner CRM: Your New Pipeliner Calendar Get exactly the calendar you need! We integrate with both Google and Outlook Calendars. There’s a fresh new ...

Sales management is a challenging, exhilarating (often stressful) role — but you don’t need me to tell you that! With so much pressure (and emphasis) on achieving targets, it’s far too easy to get distracted by the headline number. As a result, you risk overlooking other performance indicators that increase your team’s performance and help ...

If you’re in a recurring-revenue business, you already know your customers can be fickle. They’ll subscribe, then not renew. Or they’ll just never use the service and walk away. Or they’ll take your free trial or sign up for your free service tier and use just a little, but never enough to pay. Subscription businesses ...

And What You Can Do About It In The Next 5 Minutes Editor’s Note: We are pleased today, as we announce an ongoing commitment to bringing worktools into our platform, to publish the first of many articles by our new integration partner, PandaDoc.  Our Apps Marketplace continues to grow, and we are happy to share the ...

Reaching the right decision maker within an organization can be one of the most difficult parts about sales. So often when trying to connect with these individuals we, as sales professionals, are stonewalled by gatekeepers, or simply unable to reach them via phone or email. Well, my friends, it is time to rejoice because social ...

Social Buying Signals: How to Identify Your Ideal Customers Online (#SSHour Highlights) Mondays at 1pm PT , you’ll want to drop by a Twitter chat (#SSHour) focused on the topic of #SocialSelling. Are you thinking…What’s a Twitter chat? A Twitter chat is a recurring,  public Twitter conversation at a scheduled time. The participants tweet with ...

Editor’s Note: This is Part 2 of Bruce Boyers’ interview with sales consultant and sales recruiting expert Jim Keenan. From our Titans of Sales Interview Series. Part 2: Social Selling and Persuasive Techniques Can you do all the discovery that you need to do in a cold call? Very good question—you can’t. The cold call ...