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Understand that the way to repeat business and continuous referrals is to serve customers in an exemplary fashion and not flog products and services at them. They don’t differentiate between sales and service; serving begets sales. They realize that in the long run, the customer relationship is the primary value sales creates for the organization. ... Read Post
When it comes a salesperson engaging a prospect, soliciting a referral, and gathering information as part of their sales efforts, most tend to go to their most trusted and closely held relationships. There is nothing wrong with taking that approach. However, what if I suggested that reaching out to lesser known people within your network ... Read Post
We discovered long ago that when it comes to CRM, it really matters how data is viewed. That is why Pipeliner CRM has, from the beginning, been developed to be the most visual CRM on the market. It is instant intelligence, visualized. But no 2 companies are alike–and neither is no 2 salespeople or sales ... Read Post
For some, failure can mean the end of the road on some activity, venture or goal. But that is only true if you give up and just stop. For me—and for many others like me—failure in some area can act as a valuable learning experience that further enables success. This new series of blogs illustrates, ... Read Post
We live in an age where the ability to stay focused is more or less a superpower. The power of staying consistent leads us to long-term greatness in almost every category of life. Like it or not, staying focused can lead you to achieve everything you want. I´ve been working with our CEO Nikolaus Kimla ... Read Post
All of us are fascinated by stories. Aren’t we? Stories take us to a different world and give us wings to fly in that world. We identify ourselves with one of the characters in the story, more often than not we identify with the protagonist. Stories capture our imagination and we are excited to know ... Read Post
The sales industry in the United Kingdom is huge, with Crown Statistics showing that one in every six workers in the country is employed either directly or indirectly in sales. Meanwhile, according to an Aaron Wallis Recruitment and Training survey, 55 percent of businesses believe sales is their most important department. What these two pieces ... Read Post
Condensed from a Pipeliner SalesChat Interview with Joel Capperella Interview by John Golden Joel Capperella is a leading marketing consultant with 20 years of strategic marketing execution in enterprise software, SaaS and technical professional services. Joel specializes in guiding his clients to obtain bigger pipelines, increased brand and product awareness, faster revenue and empowered transformation. ... Read Post
