I am sure you know the 80-20 Pareto Principle. 80% of your business comes from 20% of your customers and vice-versa. So, you are spending more time and energy in handling 80% of your customers who are just giving you 20% of your revenue. Does it make sense? Shouldn’t you be focusing on the top ... Read Post

With Pipeliner CRM, our main focus has never been to make it more possible to control salespeople (as seemed to be the mission of many CRM applications), but to empower them and, with every release, make it increasingly more possible for them to sell. We do this because we actually believe in salespeople. We’re not ... Read Post

A notable function a sales manager must master is understanding why sales are won or lost. This is particularly true for large, complex sales opportunities where there may never be another opportunity or, if so, it may be years in the future. In all likelihood this opportunity had a high profile within the company and ... Read Post

We tend to think of creativity and productivity as being at odds with one another. After all, one is rigid, metrics-based, and concrete, while the other is abstract, organic, unpredictable, and—with the wrong space—very elusive. However, the truth is, creativity and productivity are incredibly intertwined, and our exterior surroundings can do a lot to nudge ... Read Post

These are at best challenging economic times! When I think about the pace of change, demanding customers and increasing competition, I think sometimes it is easier to find Waldo than it is to find new business. Add to that the expanding regulations and threat of changes (up or down) with interest rates, it can be ... Read Post

LinkedIn recently released its State of Sales in 2016 report—which found that Salespeople rely on a variety of sales technologies, but spend the most time using CRM solutions and social selling tools, and believe both deliver the highest value. Through our blogs, ebooks and even through our recent product releases, we at Pipeliner have been, for ... Read Post

Most everyone has heard the expression that patience is a virtue. Through the years when someone asks me to describe the major difference between A Players (superior) and B/C Players (average) salespeople in one word, my response: Patience. Mistakes sellers make stem from their impatience Once goals or problems are shared, many sellers immediately try to rescue ... Read Post

If there is one thing that every human being on the planet is faced with it’s our thinking, our psychology and the conditioning of our mind and held beliefs. These beliefs of ourselves, others and our abilities can enable and empower us for success. They can also stop us from achieving greatness and pollute those ... Read Post