There are two big obstacles in organizations, and they’re quite related to each other. One of the struggles is that we aren’t creating organizations that are truly inclusive. The other struggle is that we are not being innovative enough. Timothy Clark discusses what these two terms mean in an organization, and how to improve, in this expert sales interview hosted by John Golden.
This expert sales interview explores:
- Defining innovation and inclusivity
- Exploring the barriers to inclusivity and culture
- How to build a culture that is inclusive
Innovation and Inclusivity:
Inclusion means that we are not making arbitrary decisions about others. It means clearing the deck of assumptions, and saying that all it takes to be included is to be human. You don’t get to regard others with a thread of harm.
Barriers to Inclusivity and Culture:
If you sampled a variety of different leaders on how inclusive their organizations are, they’d probably say, “yes! Of course, we are inclusive!” But if you talked to the employees and the rest of the people working in the organization, you’d probably find that there are a lot of people who can’t engage fully.
Building an Inclusive Culture:
In order to build an inclusive culture, you must lay the foundation. This foundation is inclusion safety, where everyone feels as if they can fit into the group or the organization at large. To make this happen, you have to go back and look at the values and prevailing norms of the organization.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.