Workplace dynamics are in a state of constant shift, but is this shift happening in the form of major transformations, or small evolutions? The answer is that it really depends on the industry. Bill Jensen has spent over 30 years researching, interviewing, and surveying individuals from a workplace perspective. John Golden interviews Jensen on the future of work.
This expert sales interview explores:
- What to expect for the future of work
- Why we have less workplace connection
- The importance of empathic and vulnerable leaders
- Why leaders should pay attention to employees as consumers
The Future of Work:
Throughout his years of information gathering, Jensen discovered that for some people, like those who pursue a career in tech or the digital world, the future of work is going to be phenomenal with exponential growth, because the world is currently being designed for that industry.
More Ability to Connect, Yet Less Connection:
Technology has revolutionized the entire world, and the workplace is no exception. Yet, it’s been seen time and time again that emerging companies with available capital opt for building a brick and mortar business, asking their employees to pay hand over fist to live in an overpriced area when this doesn’t really make sense anymore.
The Importance of Empathy and Vulnerability:
Empathy is the ability to put oneself in the shoes of another person, and explore that person’s needs. When empathy is brought into the workplace, it can be challenged into design thinking.
A Workforce of Consumers:
100% of an organization’s workforce is made up of consumers. Each and every person buys stuff, and they are evaluating the culture, organization, and structure of the organization they work for from the perspective of a consumer.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.