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The Evolution of Sales in the Mining Industry
Sales and Marketing / Mar 19, 2025 / John Golden

The Evolution of Sales in the Mining Industry

The mining industry is having to change in its approach to sales,  moving away from its traditional focus on transactional selling and instead leaning into consultative selling. In recent interviews with sales leaders across the mining sector, it’s clear that the combination of changing buyer behaviors, digital transformation, and evolving market demands is forcing a ... Read Post

6 Easy Ways to Spot Toxic Customer Service

6 Easy Ways to Spot Toxic Customer Service

Sales Professionals / Dec 6, 2019 / Roy Osing

I’ve always said that sales is in the customer service business; you can’t sell someone anything if you have a toxic relationship with them. A toxic relationship is a relationship characterized by behaviors exhibited by one party that are emotionally damaging to another. We hear about toxic personal relationships where one person inflicts emotional and ... Read Post

Putting Emotions into Work

Putting Emotions into Work

Business / Dec 4, 2019 / Catherine Brinkman

Forbes Magazine defines employee engagement by “the emotional commitment the employee has to the organization and its goals.” Why do companies care so much about an engaged workforce? Employee engagement is a pivotal piece of any companies’ internal communications strategy. A recent study by Workplace Resource Foundation found that engaged employees are not just interested ... Read Post

Facebook or Instagram Marketing for Brand Promotion: Which is Better?

Facebook or Instagram Marketing for Brand Promotion: Which is Better?

Sales and Marketing / Dec 3, 2019 / Sales POP!

As traditional marketing has eventually yielded to the digital dimension over the last decade, whip-smart entrepreneurs began avidly grasping the nettle of online sales. The advanced superhighway offers brands an abundance of innovative and unprecedented opportunities for capturing the fussy customer of today, promoting their products more effectively and professionally. Yes, upon a request like ... Read Post

CRM Selection: Evaluating The Vendor

CRM Selection: Evaluating The Vendor

Sales Technology / Dec 3, 2019 / Nikolaus Kimla

In this last article in our series on choosing a CRM solution, let’s take up evaluating the CRM vendor—the risk you’re taking, and the vendor vision. A client company, especially a larger company, usually wants to sign up on a contract in subscribing to a CRM. They want to make sure that the vendor is ... Read Post

Pipeliner CRM Custom Scorecard

Pipeliner CRM Custom Scorecard

Pipeliner CRM / Nov 29, 2019 / John Golden

Customers Are Pleased With Pipeliner CRM! CRM Software (also known as Customer Relationship Management Software) is a specific type of software that features innovative applications that help businesses, both small and large, build strong and lasting relationships with their customers. An excellent CRM software solution also increases conversations and tends to improve revenue rates mainly ... Read Post

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