As roadmaps for best practices, sales playbooks matter. But now, as we emerge from the maelstrom of the pandemic, they matter more than ever. To start this playbook conversation, let’s build our understanding through one of our favorite methods – the sports analogy. I wrote an article a while back comparing sales playbooks to soccer ... Read Post

COVID-19 has changed the way most of us work. More teams are working remotely than ever before, and remote working looks set to become the norm of the future. However, when employees are not working in the office, there are a number of challenges to address. One is knowing how to keep employees productive. Here ... Read Post

As an employee, you might come across many situations where you’ll be required to provide proof of income. After all, you’re employed, right? Producing a copy of your pay stub might be the easiest way to prove your income. But things will not always go as planned, considering not all companies provide pay stubs to ... Read Post

As we continue our series on “win together,” let’s take a look at the fact that a major characteristic of winning together is the overcoming of one particular fear: the fear of transparency. Some employees fear that if they and their functions are fully transparent, they will be “seen for who they are” and easily ... Read Post

While you’ll certainly want to monitor how many website visitors you get each month, perhaps a more important metric is your conversion rate, as this will show you whether those visitors are actually becoming customers. You want to keep the number of people leaving your website without spending money with you as low as possible. ... Read Post

No doubt every small business desires a constant inflow of value consuming customers. While this is great for any business success, it also keeps most business executives in a rat race.  As a small business owner, maintaining a steady cash flow was most important to me. I had thought the only way to remain in ... Read Post

Going from being part of a team to becoming the supervisor can be a difficult transition. Knowing how to continue your relationship with the people you worked with is important in your new role. Read on as we break down ways to make the transition easier for you. Have One-on-Ones with Your Team Members Transitioning ... Read Post

A lot of small business owners start with little knowledge of business, and that’s a big handicap. As a result, they often end up making costly mistakes. In some cases, these can be minor setbacks, but in others, it could mean the end of their business. This is probably why an estimated 20% of all ... Read Post