Our CEO, Nikolaus Kimla, has written a guide for sales managers — advice as they set about the job of creating efficient and competent sales teams. In this endeavor, Nikolaus takes the position that your sales environment is similar to a war room, with  salespeople the troops and sales process your battle plan. Running a ... Read Post

“Best-in-class companies are far more likely than their industry average or laggard counterparts to have a formal, well communicated, and broadly adopted sales process. And more than half of them had specific activities, steps, and tools to help reinforce the value as part of that sales process.” – ZS Associates “Value-Based Selling: Building a Best-in-Class ... Read Post

In 2010, Robert Terson retired from a 40-year career of selling advertising to small businesspeople. For 38 of those years, he owned his own business. He is the author of Selling Fearlessly: A Master Salesman’s Secrets For the One-Call-Close Salesperson—a highly entertaining and seriously applicable guide straight from the mind of a true sales master. ... Read Post

Voice Expert Arno Fischbacher Uses Pipeliner CRM and Google Calendar to Stay Organized and Drive Business What is Stimme.at? Arno Fischbacher’s website, Stimme.at, is an Austrian consortium of 70 experts who are schooled in the art and science of voice. The company is a one-stop way to find voice training, voice education, practical advice on ... Read Post

Implementation and onboarding are key to the success of your CRM solution. We wanted to know how easy it has been for our customers to implement Pipeliner CRM, train their users, administrate the system, and use it flexibly for their company’s sales process. These issues are important because bringing a system online can be expensive ... Read Post

LinkedIn is a dynamic social platform where users can establish their professional identity and grow their career-oriented network. For a sales rep, LinkedIn can be a goldmine for finding new prospects that would be a perfect fit for their product or service. LinkedIn Groups should be the epicenter of these prospecting activities because they allow ... Read Post

When you graduate from college with a degree in communication studies and rhetoric, the business world can look very confusing. Unsure of where I fit in, I explored options. Many friends suggested sales. I was doubtful. I worried that being in sales would not carry the prestige and credibility I so badly wanted as I ... Read Post

Software review and matchmaker site, Software Advice, just completed a survey of over 300 CRM users. The resulting data is a valuable guideline for CRM developers, but more importantly we thought a recap of the survey and results merited a blog post because they mirror many of the discussions we have with prospects and customers ... Read Post