“Twitter chats are a way for a community of people to get together online at a regular time and share ideas! But they are much more than a one-hour event. The true benefit of Twitter chats is the way they build relationships and rally everyone around a common interest.” — Brian Fanzo In my recent ... Read Post

Editor’s Note: Mike Schultz and John Doerr start off their bestselling book Insight Selling: Surprising Research on What Sales Winners Do Differently with a quote from Tolkien’s hobbit character, Bilbo Baggins: “It’s a dangerous business, Frodo, going out of your door. You step onto the road, and if you don’t keep your feet, there’s no ... Read Post

Editor”s Note: Believe it or not, we are closing the curtain and sweeping up the stage after yet another year! We’ve seen many advances and surprises in Sales in 2014—but judging by the predictions of our panel of experts, next year promises to bring some more unexpected drama to the Sales landscape.  Here”s what our ... Read Post

You ever notice how software companies over-promise (a lot) with features based on coding complexity and what their developers think is really hard to pull off? Well, I’m not a coder, and my guess (given our audience) is that neither are you. So, what I’m about to say is biz, busy, business-centric to the core. ... Read Post

Re-Envisioning CRM: Introducing Elements Like any other software developer, we have always numbered each new release. After eight years of programming, we have had more than 28,000 builds and 7 major releases, numbered 1 to 7. Today’s major announcement, though, breaks from the numbers to a name — Elements. We thought it was time to ... Read Post

To someone getting into it for the first time, SEO often seems like a complicated, confusing world. In addition to ensuring that you’re targeting the right keywords and optimally structuring your site for proper indexing and navigation, you have to build inbound links, get involved on social media, and maintain positive relationships with your customers. ... Read Post

If I’ve learned anything from over a decade of guiding companies through evaluating and selecting the right sales training provider, it’s that luck and superstition have no place in such an important process. That’s why business leaders who don’t shy away from following these 13 best practices are consistently successful in their efforts to engage a ... Read Post

Recently I was interviewing Tim, a busy business development rep, as part of my assessment for a new client.  Tim confided in me that his first calls were not going as well as he had hoped. Although he had names and titles of people to call, and did his research, he was not able to ... Read Post