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In sales, we all have targets or objects we’re aiming for or trying to exceed. Here I’ll share the very biggest target challenge I ever faced up to–and met–in my 20 years as a sales trainer and 50-plus years in sales. In Dubai several years ago, I met with the CEO of a major land ...

If, as someone once said, tact is the radar of the mind, then practicing DISC theory can be a valuable tune-up of your antenna. Indeed, DISC can have a positive effect on almost every aspect of managing. With each of the four behavioral styles, there’s a different way to communicate and delegate tasks to them, ...

From the beginning, a primary goal for any CRM application has been an efficient management of sales performance. It has also been a desire of individual team members to evaluate their own performance. With its original release of Performance Insights, Pipeliner CRM well surpassed this functionality which has, in traditional CRM applications, proven overly complex and ...

20+ years ago I was teaching a public Solution Selling workshop in Del Mar, California. I was going around the room, asking each participant what they sell. Most attendees were selling some kind of technology based, B2B productivity improving system to a committee of risk averse buyers. I got around to ‘Richard,’ and I asked ...

Everyone has their own unique story of how they got into sales. For me, it started with a job in software implementations, in which I was promoted to manager. My staff, who were my former peers, had trouble with my overachiever management style so the company moved me into sales. Early in my sales career, ...

Have the sales in your business been growing steadily and then suddenly stall? When it comes to sales growth, many small businesses experience a period where it feels like they aren’t moving. They struggle through rough waters and can’t seem to get ahead. It’s frustrating because it seemed like you were sailing along fine with ...

Top Line Sales was engaged to help a healthcare insurance client prepare for an executive presentation following an RFP (Request for Proposal) process. Their largest customer issued an RFP which included all the services they were providing. They were very concerned, as we all know, anything can happen during an RFP. We held a War ...

So we are now in Q4 FY2017, I thought we should have a bit of fun – or perhaps it is gallows humor depending on where you are with your quota for 2017. As others start thinking about Halloween, many salespeople already have masks on – with expressions like confidence, determination and commitment etched on ...