Running a small business is often challenging, as you cannot invest a fortune in operations and processes. But you cannot also afford to go slack with the HR operations because people are key growth drivers for small companies. A strong process translates into high employee productivity and satisfaction. At the same time, it ensures that ... Read Post

Virtual phone systems are an integral part of most businesses in 2020. From enhancing customer communication processes to streamlining internal communication, virtual phone systems do it all. But, to make the most out of a virtual phone system, it’s important to choose a suitable service. And if you have doubts regarding that, in this post, ... Read Post

In a business, customers are critical assets. No loyal customer would take your brand for granted ever. To maintain a strong brand presence, you need to provide your customers with a remarkable user experience which in turn makes them refer your brand to others. However, many businesses are taking the profound effect of social media ... Read Post

Employee fraud is something that businesses across the U.S. struggle with, and the problem is bigger than you can imagine. Thousands of organizations report unlawful activities by even the most loyal people. The worst part is that they land in trouble with authorities and customers, even without being aware. Sales team frauds are common, as ... Read Post

 The second week of my first job, the Sales Manager asked for my forecast for sales at the end of the month?  What?!  Never having sold before, and no training permitted, how on earth would I know what was to occur?  As you can imagine, anger built up inside me, but I instead smiled and ... Read Post

A lot of people dream of owning their own business one day and it is becoming increasingly easier to do so now that the business landscape is starting to change. These days, anyone with a good idea and some know-how can start their own business, but if you want to successfully launch your business there ... Read Post

We gathered six top experts in their fields to discuss the evolution of Artificial Intelligence as it relates to sales and how the human element needs to adapt and change to leverage the power of AI by combining it with advanced selling skills. The event happened Dec 3, 2020 – 8:00 am – 9:00 am Pacific Time ... Read Post

A very interesting report was just released from the World Economic Forum. It highlights something that I’ve been saying for a few years, but which is really significant today: without automation no company is going to make it into the future. One prediction made by the report is that, by 2025, 15 percent of the ... Read Post