In this Expert Insight Interview, Barbara Teicher discusses leadership development and communication. Barbara Teicher brings 25+ years of experience developing leaders in Fortune 500 companies, specializing in strategic leadership and effective business communication. She has also appeared on many leading television networks, including ABC, NBC, CBS, and FOX.
This Expert Insight Interview discusses:
- Communication as a crucial component of leadership
- Why do people crave authenticity and compassion in leadership
- The importance of being strong, rather than looking tough
Communication in Leadership
There are a lot of different components to leadership development. While communication is obviously a strategic part of it, other things go into leadership development. Barbara Teicher treats communication separately because she believes it is a priority, even though it is not the only thing that matters.
Communication and human connection are more important now than it has been for a very long time, especially in a sales environment, where people are largely doing things differently than they used to.
Authenticity and Compassion
Even pre-pandemic people were looking for something a little bit different, and the pandemic has accentuated that. As the pandemic came and we struggled to find what this “new normal” was, the thing we craved most was for other people to be authentic.
The simple fact that a person is not at their desk 24/7 doesn’t mean they’re not dedicated and don’t want to move up the ladder. It is now more critical than ever for good leaders to show compassion, and rather than spending their time trying to convince you of how good they are, focus on convincing you how good you are.
Strength vs. Toughness
People want open, transparent, authentic communication. That doesn’t mean you have to be happy all the time — good leadership is still about delivering tough messages, demanding results, etc. However, when setting expectations, it is crucial to remember the human element in the equation.
It is not about being tough; it is about being strong enough to be your authentic self, regardless of the title of the person in the room with you.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.