Your leadership presence is all about how other people perceive you through the signals they get from you. Thus, in this Expert Insight Interview, Carol Kinsey Goman discusses her book, Stand Out: How to Build Your Leadership Presence. Carol is the President of Kinsey Consulting Services, an international keynote speaker, and a coach.
The interview discusses:
- Confidence and Composure
- Connection and Charisma
Most business people are already credible in their work, but they do not know how to show their credibility to the public. Being authentically knowledgeable, skilled, or innovative does not mean that people will see you that same way unless you align their impressions with your authentic self. People most commonly undermine their credibility when talking to other people. The beginning of the sentence is critical. Do not start sentences with “I think” or “You probably already know this.” Start it confidently with the headline, express your credibility right away and then keep it simple in explaining the rest. Having a long introduction undermines your credibility.
Confidence and Composure
People tend to notice their mistakes much more than their successes. By picking the negativity first, we play it safe. Thus, learning how to recognize our accomplishments, even the small ones, will help us move on faster from the things that didn’t go as planned. The more confidence you have in yourself, the more competent you will look to others. The same is with composure. The calmer you stay in the moment of crisis increases your competence in the eyes of others. It makes them see a leader in you. Body language plays a significant role in this. Keeping your head up and having your shoulders straight will make you look stable and confident. And by looking stable and full of confidence, there is a chance that you will feel exactly that way too.
Connection and Charisma
We can connect both non-verbally and verbally. We connect non-verbally through body language like nodding, smiling, doing head tilts, or having open palms gestures. Verbally, we make connections by being empathetic listeners. Empathetic listening requires full focus on the conversation. It also requires asking questions to get a good understanding of what the other person is saying. The key is to suppress the desire to make assumptions and to let the person feel heard.
And lastly, we all have charisma in ourselves. That is the magnetic force that drives people to us, but we have to find our unique way to express it. Our charisma lies in our strengths. If you relax when doing what you do the best, your charisma will manifest naturally.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.