In this Expert Insight Interview, Shannon Tipton discusses modernizing learning to create business impact. Shannon Tipton is the Chief Learning Rebel with over 15 years of corporate learning leadership experience. She has blended learning techniques and informal learning processes to successfully develop learning and development departments and training startups in North America, Europe, and Korea.
This Expert Insight Interview discusses:
- The evolution of workplace learning since the industrial age
- Why we need to modernize our workplace learning techniques
- The fact that learning and development are often delegated to other departments
Evolution of Workplace Learning
Workplace learning hasn’t evolved much since the industrial age. We had many people sitting in the same place, all in little rows, and there wasn’t much professional development going on. Subsequently, it was equated to when you went to school.
So, corporate learning looks like going to university or high school. It all looks the same, and it shouldn’t because it doesn’t work in the same way. Your audience is not sitting in a classroom with classrooms at the ready to take notes about your lecture. This is not how workplace learning works.
Need to Modernize Learning and Development
When you think about adult learning, adults want to take information, they want it to be relevant, and they want it to make them smarter, better, and faster than they were yesterday. Sitting in that classroom environment as it was modeled after that industrial-age learning just isn’t going to work today.
People want to be able to get out and do the thing that they’re supposed to do and do it well. So, it is time to think about how we produce workplace learning.
Giving L&D Its Department
Part of the issue is that most organizations’ learning, development, or training is somewhat relegated to HR and not given the resources or respect it deserves. Some learning and development departments work through the HR function. Others work through Operations, and others work through Sales, etc.
Shannon thinks that L&D deserves to have its own space with an agenda that enables it to work with the business to its fullest capacity.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.