There is often very little training for salespeople on handling rejections. If a salesperson isn’t able to handle how a “no” impacts them, it could impact their next call, their next activity, and can even compound into altering how they perceive their abilities. Being resilient, and knowing what to do in the face of that self-doubt is key in the sales industry. John Golden discusses this idea with Michael Licenblat.

This podcast is also a recorded live event you are welcome to view here: Resilience in Sales

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Customer integration at the most basic level is about having a company that can truly help the customer in every way. The salesperson becomes a valuable resource to the customers, the customer knows where to go, and who to talk to in order to get the job done. Mike Bosworth has a lot to say in this interview on customer integration, hosted by John Golden.

This podcast is also a recorded live event you are welcome to view here: Customer Integration

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It has long been a struggle for companies to get their sales and marketing teams to align. Throughout the last decade, there have been numerous changes in the sales world, and sales and marketing departments have not been unaffected. However, with these changes have come some complications. It has become challenging to integrate sales and marketing, and the standard method of trying to encourage integration has not necessarily been successful. Instead, Mike Bosworth, interviewed by John Golden, suggests that agreement is the way to help sales and marketing align.

This podcast is also a recorded live event you are welcome to view here: The Key to Sales and Marketing Alignment

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The people who know most about an organization, the employees, play a considerable part in advocating, or not advocating, for their company. They have the opportunity to make massive changes with the things they say and share with others. Samantha Stone, interviewed by John Golden, explores employee advocacy trends.

This podcast is also a recorded live event you are welcome to view here: Employee Advocacy

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In the wake of artificial intelligence (AI) and technological advances, the sales field has become more digital and less personable. However, there are things that AI will never be able to recreate. Levitin uses the analogy of a sous chef assisting the head chef. A sous chef helps the head chef prep all of the ingredients and get things ready so that the head chef can put her love and personality into each dish. AI is like the sous chef for a salesperson. Technology helps the salesperson gather data and information, organize their life, etc., but at the end of the day, it is the salesperson who must finalize the sale using their human attributes. Shari Levitin discusses this concept, and others, in this video interview, hosted by John Golden.

This podcast is also a recorded live event you are welcome to view here: IRehumanizing Sales and The Sales Process

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Sales expert interview, hosted by John Golden, hear how metaphor applies to sales.

Get these sales tips:
How to be mentally present as a salesperson
How to keep your clients mentally present
Changing habits to improve sales
Tips for reacting to rejections

This podcast is also a recorded live event you are welcome to view here: Change in Sales

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Mediocrity, in many ways, has become the new norm in business as we’ve lowered standards, and been overcome by a more casual culture. These tendencies, however, can be detrimental to success. Sticking with the status quo only serves to limit salespeople and their potential. Lisa Copeland, interviewed by John Golden, discusses crushing mediocrity to succeed in business.

This podcast is also a recorded live event you are welcome to view here: Crushing Mediocrity

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Most people call the place that produces revenue “the sales department”, but if you really think about it, selling is the activity that gets you to a result. For that reason Shawn set out to develop not just sales departments, but selling organizations. Host John Golden sits down with Shawn Karol Sandy to discuss the culture, behavior, and strategy you need to adopt in order to create a successful selling organization.

This podcast is also a recorded live event you are welcome to view here: The 4 Building Blocks of a Selling Organization

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