How do you manage your manager? Managing upwards is one of the most underrated, yet critical skills that you can have as a frontline salesperson. It can make your direct report happier and calmer, which will, in turn, make your job easier, more peaceful, and better overall. Especially during the current crisis, sales managers are more stressed-out than ever, and might be extra emotional right now. Being proactive can help you to manage that interaction, and interactions in the future. Dr. Janice Presser discusses how to manage your sales manager in this expert sales interview, hosted by John Golden.
This expert sales interview explores:
- Salesperson vs Sales Manager
- How to speak sales manager
The Difference Between a Salesperson and a Sales Manager:
Salespeople and their managers are very different. If you are a front line salesperson, chances are you love that job because you get to help people. You’re motivated by taking care of others, and when you can make someone happy, remove a problem, or satisfy their needs, it’s a great feeling! For those who enjoy being a manager, however, they are motivated differently.
Speaking Their Language:
Part of managing your manager is to understand their motivations and their goals, and understanding that not everyone sees the world in the same way. Once you get a clear view of your manager’s goals, you can align your goals with their goals so that everyone can be a lot happier. To get more specific, you can communicate to your manager that you understand their long term goal, and then let them know where you’re at on the path to that long term goal.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.