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Sales Automation: Is it Replacing Us…or Carrying Us Forward?
E-books / Sales Management / Jul 16, 2019 / Posted by Nikolaus Kimla / 983 

Sales Automation: Is it Replacing Us…or Carrying Us Forward?

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People are smart to question the future of automation, for it has become part of everything we do. With the quantity of applications and technology around us, we yet still crave more. We become convinced of its power when our package is delivered from Amazon Prime, containing the items we were simply browsing for that morning. That entire process is a product of automation—from the visualization on the screen, to the ordering and then the delivery of a perfect product right before you.

Today’s economy, in which goods and services are rapidly delivered throughout the world, would not be possible without automation. Just getting down to everyday activity, when we run low on milk or other grocery items, we can simply click a few boxes on a supermarket website and have them delivered within a few hours.

Another radical change in our daily lives has come about in driving a car. I remember in the old days when I rented a car in a strange city, and had to open up a big paper map to figure out where I was going, and hope I wouldn’t miss an exit and have to backtrack. Today this is no problem at all—your GPS navigation system will tell you exactly which exit to take and when it’s coming up.

There are, of course, many other examples. Will automation replacing us, people?

No, we do not believe that automation—and further along, artificial intelligence and robotics—will replace people. This is another topic we’ll take up at length as we go, but for now suffice it to say that automation is enabling and creating new jobs. Additionally, I believe that automation will empower the human aspect of life, not lesson or remove it. Come with me on this journey to discover how automation is not replacing life, but enhancing it!

About Author

A 30-year veteran of the computer industry, Nikolaus has founded and run several software companies. He and his company uptime iTechnology are the developers of World-Check, a risk intelligence platform eventually sold to Thomson Reuters for $520 million. He is currently the founder and CEO of Pipeliner Sales, Inc., developer and publisher of Pipeliner CRM, the first CRM application aimed squarely at actually empowering salespeople. Also a prolific writer, Nikolaus has authored over 100 ebooks, articles and white papers addressing the subjects of sales management, leadership and sales itself.

Author's Publications on Amazon

Today the Internet has transformed a seller's market into a buyer's market and author Nikolaus Kimla states that the role of sales has never been more crucial. It is now time to give salespeople the role they factually can play: entrepreneurs within the enterprise. They…
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A seasoned captain would never leave port without a competent navigator. In a similar way, a sales manager might be a total ace at "commanding the ship" – at inspiring and coaching sales reps, pointing out and getting agreement on making quotas, and keeping everyone's…
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Comments (1)

Anthony Alike commented...

Automation is one of the most outstanding innovations by man to compensate for his natural natural inadequacies. i think it has come to stay

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