Adapting to Communication Styles in Leadership
More than 60% of the time people claim to have a bad interaction with others. That number is staggering and could be caused by a lack of awareness in our interactions. Betsy Allen-Manning, top leadership speaker, human behavior expert, and author, recognizes that being aware of different communication styles is critical to being a great leader. In this interview, she offers several best practices and strategies for becoming a better communicator.
This Sales Expert Interview covers:
Turning down the noise and reducing stress
- When you’re a leader, you manage not only your own schedule but the schedule of your employees and everything else that goes along with being in a top position. So how can you reduce that stress?
4 unspoken communication aggravators
- Betsy sees communication at the core of being a great leader. She warns leaders of 4 things they may be doing to cause frustration amongst their teams.
Operating under the golden rule
- Communication is not one size fits all so the golden rule doesn’t apply, but Betsy has another rule that is helpful.
Meeting in the middle with communication
- It’s not fair for only the leader to take into consideration how people want to be communicated with. Employees must also flex to a leader’s style of communication. DISC personality types can help with this.
Molding a culture of tailored communication
- You have to be strategic about the culture you want instead of trying to come to it organically. What is your organizational DNA? Establishing your core values is very important here.
John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.