Podcast interview with Nicolas Vandenberghe who is the co-founder & CEO Chili Piper. He started selling newspapers in the streets of Paris in high school, studied Maths at Ecole Polytechnique then Business at Stanford GSB, started and sold 3 tech companies with up to 65 employees and $11M in revenues, ran Sales for a $2Bn telecom company negotiating billion-dollar deals with companies like Google, now co-founder of Chili Piper – on a mission to create a new software category around Buyer Enablement – helping businesses help their buyers.

Here we will be talking about the following queries:

• What is the importance of Empathy and is it more important today than it was ever was? Or Has it always been this important always?

• One thing that people often confused about is Empathy with Sympathy. They think that empathizing is the same as sympathizing which is totally wrong. As you can empathize and get inside the mind of the buyer but you can still deliver challenges to them. What are Nicolas’ views regarding the same?

• To do that, you need to get out of your own head a little bit and focus on the other person and try to understand what’s going on. Sometimes people that they are really customer focus but they really never get out of their own head because of they still kind of thinking about what they will be going to do next. What is Nicolas’ Perception regarding this?

• Is it possible to become more empathetic or can you become more mind-focused or mindful?

• Is anything else around empathy that is very important for people to consider?

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Technological advances in the sales world have been mostly positive thus far, but many salespeople fear their ability to stay relevant in the digital age. The dystopian fears of technology replacing salespeople are far from accurate, though. Technology won’t replace salespeople, but they do need to remake themselves to succeed in a technology-driven future. John Barrows, interviewed by John Golden, gives critical insights into how salespeople can excel in this technological revolution.

This podcast is also a recorded live event you are welcome to view here: How Salespeople can Stay Relevant In the Digital Age

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Podcast interviewing Stephen van Basten, who is a published author, speaker, edutainer and extraordinary teacher. He is a trained Demartini Method Facilitator and certified NLP Life and Business Coach.

Today we will talk about the following points:

It takes next-level commitment to succeed in sales. What is the meaning of the next level in this?

Often people set goals in sales and yes, you want to focus on the goal and want to achieve that too. Some people believe in taking the small steps while others just back off before taking any initiative. In this way, a number of people get caught between the two things, i.e. the goal and taking that little step. So is it right to do so?

In sales, it’s never going to be a simple journey and it depends how passionate you are to state success. You will find people stronger than you, but you need to identify your goals and then work hard to compete with yourself.

There are a couple of cultural forces that are out there that really affecting people’s ability to do certain things. The very first thing in this series is the comparison culture where social media have been a great vehicle in the same context. This leads to lower self-esteem. So how to tackle that!

As a technology strategist and certified futurist, Crystal explains aspects of how technology will impact our future and how to be using it more effectively. As we see more and more the integration of artificial intelligence (AI’s), smart speakers and other technology applications; Crystal explains methods and strategies for utilizing technology to increase human effectiveness.

This podcast is also a recorded live event you are welcome to view here: Looks At The Future of Technology

iTunes Podcast