Sales is more than just closing deals—it’s about people. In this episode, John Golden chats with Dr. Robin Hills, a business psychologist and expert in emotional intelligence. They dive into how emotions impact sales and why self-awareness is a game-changer.

Dr. Hills shares simple but powerful tips:

• Use emotions as data, not obstacles.
• Reflect after every sales call: What went well? What could be improved?
• Adapt to your customers’ behavior for better connections.

Salespeople often face rejection and challenging conversations. But by using emotional intelligence, they can turn challenges into opportunities. Tune in to learn how to sell smarter and build stronger relationships!

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In this episode of Expert Inside Interview, host John Golden speaks with Dr. Joseph Riggio and Henrik Wenøe about the power of satisfaction selling. This approach shifts sales from problem-solving to understanding and fulfilling customer desires.

Key Takeaways:

✅ Sell outcomes, not just solutions – Customers care about what they gain, not what’s broken.
✅ Use positive questions – Focus on what’s already working to build trust and engagement.
✅ Leverage strengths – Sales teams perform better when individuals focus on their strengths.

Learn how Pipeliner CRM helps sales teams apply these principles with real-time insights, automation, and relationship-driven sales strategies. Tune in now to rethink your approach to sales!

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In this insightful episode of the Sales POP Podcast, John Golden chats with John Craner, founder of Agrarian, about the unique challenges of selling in the agricultural sector. From understanding farmers’ needs to building trust and navigating long sales cycles, Craner shares actionable advice on how self-awareness, empathy, and community engagement can drive success. Tune in to discover strategies to foster relationships, stand out in the market, and make a meaningful impact in the agricultural community.

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In this episode, John Golden from Sales POP! and Pipeliner CRM chats with Justin Michael, a record-breaking sales expert and author of the “Justin Michael Method” trilogy. They dive into his latest book, “Attraction Selling,” focusing on mindset and the law of attraction in sales. Justin shares tips on overcoming self-limiting beliefs, the power of visualization, and positive thinking. He also highlights the importance of gratitude, faith, and reprogramming the subconscious mind for success, offering practical strategies for sales pros to boost their performance.

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In this podcast episode, host John Golden and sales expert Gil Cargill explore the transformative effects of generative AI on sales. Cargill, with 48 years of sales experience, discusses how generative AI can perform tasks like appointment setting and customer prospecting, freeing salespeople to focus on more valuable activities. He underscores the need for sales professionals to build trust quickly in an AI-driven environment and the importance of integrating AI into structured organizational processes. The episode also addresses the challenges of adopting AI in sales, including the adaptation required from sales teams and the critical involvement of these teams in AI implementation.

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In this podcast episode, John Golden interviews Andrew Swiler about his experience acquiring and transforming a software company. Andrew shares the challenges he faced, including a sales team resistant to change and lacking modern sales tactics. He discusses the importance of a strong sales process and the need for adaptability. Andrew also shares his approach to rebuilding the sales team, emphasizing the importance of honesty, integrity, and curiosity. The conversation touches on the gender imbalance in the industry, the need for authenticity in sales, and the shift towards more human-centric selling. Andrew also provides insights about his company’s focus on compliance, security, and integration with Microsoft products.

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In this podcast episode, John Golden interviews Shanif Dhanani, a chat GPT consultant, about the benefits of chat GPT for businesses and its potential future developments. They discuss the different versions of chat GPT, how it can automate tasks and enhance productivity, and the various industries that can benefit from it. Shanif also talks about the market for chat GPT and advises companies to start small with proof of concepts before diving into more advanced projects. She offers consulting services to help businesses connect their internal data to chat GPT and is currently working on a product that links data to a Slack bot.

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Despite the massive hype surrounding AI over the last few years, we’re only beginning to break ground on what it can do for organizations. In this Expert Insight Interview, we welcome Vincent Racioppo, the Principal of the Center for Expert Performance.

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