We have all had the experience of buying a particular product or service and being cheated—the product or service, or the company delivering it, was fraudulent. We all know how upsetting that can be as a buyer. But what about its effect on the seller and the seller’s company? The “short win” isn’t sustainable. It ... Read Post

Repeatedly using the same strategies because they are easy and work for now will never contribute to advancements. The better approach is to ask ourselves, ‘How long will it continue to work – or is something better awaiting our desire? Today, two common themes in articles are that employees prefer hybrid work versus obeying a ... Read Post

Ethics are important in any area. In a sport, we want to know if someone is cheating. In a treatise or scholarly paper, we want to know that the content is original and not plagiarized. In sales, ethics is equally as important. Why is this such an important subject? When a sense of morality and ... Read Post

On September 27th, we are releasing our most ambitious version of Pipeliner CRM to date, containing Custom Entities and many other innovations and features. I have named this release Michelangelo, after the legendary artist of the 14th century. Why have I chosen this name? Comparison of Youth Michelangelo di Lodovico Buonarroti Simoni, known as Michelangelo, ... Read Post

With the next major release of Pipeliner CRM—Pipeliner CRM 5.0, being released on the 28th of September—comes a fantastic new feature: Custom Entities (functionality referred to in some other CRM systems as “Custom Objects”). Pipeliner once again takes a giant leap ahead of any other CRM in the industry by creating a very special and ... Read Post

Many small businesses across the country are finding it hard to find employees. Not only is finding employees challenging, but keeping them is proving difficult. If you need loyal employees to see your small business thrive, you must take steps to make employees feel appreciated and appropriately compensated. Evaluating types of health insurance plans, retirement ... Read Post

Technology has given sellers so many ways to connect with buyers, yet prospecting is only getting more difficult. Why? The answer is that technology has also given buyers more independence. It’s easier than ever for buyers to evaluate purchasing decisions independent of sellers. This means that by the time the seller has their attention, the ... Read Post

Many people fear negotiations, while others get into heated arguments. Sadly, neither achieves the outcome one anticipates. The worst outcome is never to accomplish set goals and harming relationships. For these reasons, it is vital to reexamine our behaviors and approaches when differing perspectives arise and reflect on whether our actions help us to conclude ... Read Post