It would be wonderful—at least for some—if everything could be automated as has been done in factories. A complex machine such as an automobile can be put together practically from scratch along an assembly line, and there’s never a human hand involved. Computer-driven robotic precision goes into every rivet placed, every weld dropped. And with ... Read Post

Once you’ve created a robust sales process for your organisation, the next step is to ensure you can accurately measure it. That’s because the figures you generate will provide you with the clarity you need to make better decisions and ensure smarter execution of your ideas. In addition, if you can quantify the performance of ... Read Post

Progressive pipeline management—otherwise known as opportunity management—is completely dependent on the information available to sales reps. It often happens that such data is somewhat sketchy and incomplete, which of course paints an unclear picture of the risk involved in a sale. The poorer the information, the more the activity of the sales force resembles haphazard ... Read Post

There has lately been an attempt to differentiate overall sales in to various broad sectors: territory management, account management, call management and opportunity management. These all certainly have their own sales techniques, issues, peculiarities, and solutions—but not only does the last of these, opportunity management, fully embrace the rest of them, but underlies them and ... Read Post

While the handling of sales opportunities is a technical subject that we’ve been exploring in some detail, there is an underlying factor that affects any salesperson’s opportunity management. It is also the underlying element to sales techniques. That is, the way an opportunity is viewed. A Matter of Viewpoint Often the way that a salesperson ... Read Post

A quality CRM tool is crucial both to the operation of a sales force and, factually, of a business itself. But as a sale travels further up the pipeline, the precision of that CRM application increases in importance. By the time you’re well into opportunity management—that stage of a sale in which a sales rep is ... Read Post

Sales management and sales forces don’t much care for pondering lost opportunity. It’s usually like, “We lost it, it’s gone, move on.” And it’s true that considering past losses is completely useless as an exercise just for itself; if one is simply mentally rehashing them, it can be productive of nothing but a bleak outlook. ... Read Post

We’ve got some exciting news for our Pipeliner CRM users. Let’s take a closer look: Read Post