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I had been working in corporate for many years before starting my sales consulting practice back in 2009. For many years, I would go down to Florida to visit my elderly parents and spend some time with them during the holiday season. Many of our customers had been trained (by us!) that the best time ...

It should be the objective of any CRM solution–and it certainly is with Pipeliner CRM–to instantly communicate the state of any opportunity in the pipeline. That is why Pipeliner is completely visual, so that salespeople, sales management, and any other CRM user can rapidly assess the state of any opportunity, pipeline, salesperson or sales team. ...

Continuing our series on artificial intelligence in sales, let’s take a look at some of the ways AI is being used today, and how a number of those ways could lead us down the wrong path. I recently ran across a very interesting fact. An artificial intelligence identity, created by an artificial intelligence services company ...

Sales success in any organization depends on finding the “imperfect leader” who displays the attributes necessary to sustain winning sales performance over the long term. Imperfect, because they DON’T have balanced skills and competencies; they don’t possess a complete arsenal of leadership qualities. Rather they possess the critical few strengths necessary to consistently win the ...

No sorry, this is not an article about strategies to get out from under mortgage debt and sell your home quickly. It is quite the opposite. It is an article about how to take the stress out of the selling process, and put the relationship and profit back into it. For anyone who knows me ...

In sales, we all have targets or objects we’re aiming for or trying to exceed. Here I’ll share the very biggest target challenge I ever faced up to–and met–in my 20 years as a sales trainer and 50-plus years in sales. In Dubai several years ago, I met with the CEO of a major land ...

If, as someone once said, tact is the radar of the mind, then practicing DISC theory can be a valuable tune-up of your antenna. Indeed, DISC can have a positive effect on almost every aspect of managing. With each of the four behavioral styles, there’s a different way to communicate and delegate tasks to them, ...

From the beginning, a primary goal for any CRM application has been an efficient management of sales performance. It has also been a desire of individual team members to evaluate their own performance. With its original release of Performance Insights, Pipeliner CRM well surpassed this functionality which has, in traditional CRM applications, proven overly complex and ...